This particular shampoo and conditioner leaves my hair feeling heavy and then gets greasy incredibly fast. No matter how much I rinse I feel like there’s still a film, I guess you could say, on my hair. It’s just not for my hair type I guess. Smells amazing though.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Charlyne- We apologize for the delay in our reply to your review. We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sharon B.
25 de abril de 2020
Great for maintaining color, not so much for moisture
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Sharon B.
25 de abril de 2020
The shampoo and conditioner are probably excellent for the colored hair but my hair still feels a bit straw like. I wish it did more to moisturize
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sharon- We apologize for the delay in our reply to your review. We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Monica R.
24 de abril de 2020
Just okay
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Monica R.
24 de abril de 2020
The shampoo and conditioner leaves your hair smelling great. I wish the product was a little creamier though as it was hard to suds up. The conditioner also didn’t leave my hair as soft as I would have liked it to.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Monica - We’re very sorry to hear that you were somewhat disappointed with the Color Care Shampoo + Conditioner Duo-- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Sarah I.
24 de abril de 2020
Disappointed
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Sarah I.
24 de abril de 2020
It's not the same formula that comes with the color. It is a lesser quality product. I thought I was getting what you put in with the color kits. Not happy at all
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Sarah - We’re very sorry to hear that you were so disappointed with the Color Care Shampoo + Conditioner Duo -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Janet P.
21 de abril de 2020
it's fine, don't like the smell
Calificado: Color Care Shampoo
PUBLICADO POR:
Janet P.
21 de abril de 2020
this comes with your color kit...I'm not a fan of the smell but the product works great.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Janet P. - Thank you for reaching out to us here at eSalon! We apologize for any discomfort during your application with our Heart Lock it. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Martina L.
18 de abril de 2020
Misleading
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Martina L.
18 de abril de 2020
I checked the ingredients list on line before ordering and once I received the shampoo I see the bottle list says it contains limonene (of which gives me a rash). I’ll give this away. The conditioner doesn’t list it so I will try it and see if I get a reaction.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Martina- We're truly sorry that you were unable to use our Color Care Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melody M.
14 de abril de 2020
I like the smell and shampoo but conditioner smells like hair and and doesn't wo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Melody M.
14 de abril de 2020
The shampoo smells good and makes my hair a little soft but the conditioner smells like hair coloring and doesn't work for my hair type
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Melody M. - Thank you for your feedbacks! We apologize for the disappointing experience you have had with some of our hair care products. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Becki B.
13 de abril de 2020
shampoo and conitioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Becki B.
13 de abril de 2020
Not really worth the money
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Becki B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo & Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
GMA B
7 de abril de 2020
It's okay.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
GMA B
7 de abril de 2020
Didn't leave my hair soft.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
GMA B - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the quality you expected. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us! We truly appreciate your feedback.
PUBLICADO POR:
Lisa O.
2 de abril de 2020
NOT LONG HAIR FRIENDLY
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lisa O.
2 de abril de 2020
I have long hair and this did not provide any detangling. It worked very well for cleaning but even my hair easily tangled after it was dry
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lisa O. - Thank you for your feedback on our Color Care Shampoo + Conditioner Duo. We are sorry to hear that you had experienced some difficulties after using our products. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Theresa B.
30 de marzo de 2020
Color conditioner combo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Theresa B.
30 de marzo de 2020
1st the bottle size. I don't think the price I paid even at 50% discount was worth it. The conditioner is nice but again the size of the bottle was way too small. With my thick curly long hair, it would run out within 2 weeks.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Theresa B. - Thank you for your feedback. We are sorry to hear that you are unhappy with our product's pricing. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Renate N.
30 de marzo de 2020
für mich ungeeignet
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Renate N.
30 de marzo de 2020
Meine Haare fallen nach der Wäsche in sich zusammen
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Renate N. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Shampoo/Conditoner Duo nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Anne S.
25 de marzo de 2020
Spülung ist gut, Shampoo für mein Haar leider nicht geeignet.
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Anne S.
25 de marzo de 2020
Ich habe sehr dickes Haar und ich brauche zu viel Shampoo. Ich muss mit diesem Shampoo meine Haare zwei mal waschen. Erst dann habe ich das Gefühl das der Schaum richtig in die Haare kommt.
Dafür ist mir das Produkt zu teuer.
Bei der Spülung ist es ok.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Anne S. - Vielen Dank für Ihre Nachricht! Wir verstehen vollkommen, dass unsere Preise etwas hoch erscheinen können. Am besten sparen Sie Geld, indem Sie sich für unser Flex-Abo anmelden. So erhalten Sie 20% Rabatt auf unsere Produkte.
PUBLICADO POR:
Maria L.
23 de marzo de 2020
Expected better
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Maria L.
23 de marzo de 2020
I expect better, was shampoo + conditioner
Don't let the hair soft an shine
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Maria - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teresa
22 de marzo de 2020
Good for coloring only!
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Teresa
22 de marzo de 2020
This is not your every day shampoo and conditioner. It's meant for after coloring to me...
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Teresa - Thank you for sharing your feedback with us, we value your insight -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Jolene S.
18 de marzo de 2020
Not for thick hair
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jolene S.
18 de marzo de 2020
I had to use a lot of it to clean my hair so it didn’t last long
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jolene- We're truly sorry that our Color Care Shampoo + Conditioner Dou did not provide work as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dauna H.
12 de marzo de 2020
nothing special
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Dauna H.
12 de marzo de 2020
not impressed with shampoo or conditioner. Average product no smell.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Dauna - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Erin F.
11 de marzo de 2020
Wanted to love it
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Erin F.
11 de marzo de 2020
After using the samples in my color kit I decided to switch when I ran out of my former shampoo. I love the smell but overall this just isn't the product for me. I felt like I needed to triple shampoo to really get clean hair, and even then after my hair dried it felt gunky even though I don't use product in my hair. The conditioner didn't seem to do much either. I really wanted to love this shampoo because I do love the smell (which I'm very picky about) and I like that it pairs well with the esalon color, but it just didn't work on my hair.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Erin- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the cleansing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
DG625
11 de marzo de 2020
Leaves hair too oily
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
DG625
11 de marzo de 2020
I've found that this set just does not do enough to clean my hair and ends up leaving my scalp rather oily.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Dasha - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Aliya T
5 de marzo de 2020
Still hair feels dead and rough
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Aliya T
5 de marzo de 2020
I shampoo works great and conditioner but after a day it gets back to like dead tough hair
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Aliya- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Catherine G.
5 de marzo de 2020
Bon produit
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Catherine G.
5 de marzo de 2020
Bon produit, mais pas pratique (pompe pr la douche plus pratique)
Pas assez hydratant pr mes cheveux
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Catherine - Merci d’avoir partagé votre expérience. Nous sommes vraiment désolés d’apprendre que nos shampoing et après-shampoing protecteurs de la couleur n'ont pas fourni le résultat auquel vous vous attendiez. Nous vous avons contacté par email, afin de vous proposer un produit qui répondra mieux à vos besoins !
PUBLICADO POR:
Lisa W.
29 de febrero de 2020
Dislike products
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lisa W.
29 de febrero de 2020
Really dried out hair... caused alot of scalp itching.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
sonali D.
26 de febrero de 2020
Not helping much
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
sonali D.
26 de febrero de 2020
Lots of hair fall. Just like some other brands in the market. Nothing extraordinary.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sonali - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joanne W.
25 de febrero de 2020
High lights
Calificado: Color Care Shampoo
PUBLICADO POR:
Joanne W.
25 de febrero de 2020
My review is not on the shampoo but the highlighter kit. My hairdresser used it on my hair following the directions exact and the results were less then expected. Barely observable. Very disappointed. Joanne Walchak
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Joanne - We’re so sorry to hear that you were disappointed by the results of your Light Set application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We're always looking to improve our service and products, and truly value everything our clients’ say.
PUBLICADO POR:
Gilda A.
24 de febrero de 2020
Hair started to fall out
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Gilda A.
24 de febrero de 2020
After I started dying my hair I wanted to make sure that the color would have a gentle wash, so I purchased the esalon shampoo and conditioner- classic. After using it for a couple washes I noticed that each time I washed my hair with this product my hair was falling out in clumps and was clogging up my shower drain as well. I actually mean a lot of hair was coming out during the shower.... I couldn’t figure out what was going on I’ve never used a product that was causing my hair to fall out. This product seems gentle and don’t smell strong, however I am extremely disappointed that I spent $30 on a shampoo and conditioner that I now have thinning hair from.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Gilda - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you.
PUBLICADO POR:
Heather H.
11 de febrero de 2020
Dry hair
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Heather H.
11 de febrero de 2020
Won’t buy again as it seemed to dry my hair out even more
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Heather - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elizabeth K.
11 de febrero de 2020
Color care shampoo and conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Elizabeth K.
11 de febrero de 2020
Was disappointed. Not as moisturizing as I expected it to be. Ends of my hair were still dry.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide results expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy C.
9 de febrero de 2020
Color Care
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Tammy C.
9 de febrero de 2020
Duo smells great, but I think it was the wrong product for me, my hair still felt a bit dry after coloring. I’m planning on trying the moisturizing formula, I will post again soon.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo+Conditioner Duo We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kayla J.
4 de febrero de 2020
Leaves hair with lots of static
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Kayla J.
4 de febrero de 2020
Only shampoo/conditioner combination I've used that leaves my hair with lots of static !
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Kayla - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katrina D.
2 de febrero de 2020
Smells good not for curly hair
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Katrina D.
2 de febrero de 2020
Has a great smell but doesn’t work in naturally curly hair at all.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Katrina - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan K.
2 de febrero de 2020
Disappointed
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Susan K.
2 de febrero de 2020
After shampooing, my hair was very tangled. Adding the conditioner did nothing to help with the tangles. This alo left my scalp itchy. The smell is very nice but will not purchase again.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Susan - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Scarlett
2 de febrero de 2020
Lackluster
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Scarlett
2 de febrero de 2020
Votes are still out on Color Care Shampoo and Conditioner Duo. Only colored my hair two weeks ago so unsure if products truly protect or prolong the color. My hair feels soft but lacks luster and shine. The containers are small for the price and lack glamour appeal. Miss the fragrance of my usual products.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Scarlett - We're truly sorry that our Color Care Shampoo & Conditioner Duo did not provide the desired results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Louise P.
1 de febrero de 2020
Not blown away
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Louise P.
1 de febrero de 2020
I am not impressed with this duo. It’s pretty small for the price and it’s just average for a color care shampoo. I wanted to be super impressed and was not. I won’t order it again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Louise - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Monique P.
31 de enero de 2020
Don’t care for this
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Monique P.
31 de enero de 2020
Shampoo is not great. Conditioner is blah.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Monique - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patty J.
17 de enero de 2020
Wouldn’t buy again....
Calificado: Color Care Shampoo
PUBLICADO POR:
Patty J.
17 de enero de 2020
I liked this shampoo at first but it seemed to coat my hair and became greasy
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Patty - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Igsa B.
16 de enero de 2020
Color care shampoo and conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Igsa B.
16 de enero de 2020
I like the fragrance however I am not satisfied with the results of these products. My hair felt coarse after using this so I stop using it after a couple washed. I wish I could return and maybe try something different
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Igsa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not work out for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kris M.
12 de enero de 2020
Doesn't work well
Calificado: Classic Color Care Conditioner
PUBLICADO POR:
Kris M.
12 de enero de 2020
For the price I'd never buy this again. Made my hair impossible to comb/brush, dry feeling and looking.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kris - We're truly sorry that our Classic Color Care Conditioner did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bobbi W.
7 de enero de 2020
Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Bobbi W.
7 de enero de 2020
The conditioner doesn’t keep the static electricity out of my hair. I still have to use a leave in conditioner.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Bobbi - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dianne S.
24 de diciembre de 2019
Not as good
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Dianne S.
24 de diciembre de 2019
The shampoo and conditioner are good, just not excellent. Doesn't make my hair as soft and shiny as others I've used!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dianne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Audrey S.
17 de diciembre de 2019
Did not do well for my hair.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Audrey S.
17 de diciembre de 2019
I am on well water so I need really good shampoo and conditioner. My hair was getting so tangled after using this
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Audrey - We're so sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations! We've emailed you, please check your inbox! We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nicole R.
10 de diciembre de 2019
I didn't receive
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Nicole R.
10 de diciembre de 2019
I got original duo, instead of this one. And because I wanted color change my entire order was delayed so I couldn't dye by Thanksgiving and was charged 3 weeks before receiving products I was not aware in cart as it was never confirmed expect this shampoo conditioner duo but didn't get it and was sent other items and I need to look into what I was charged vs what I received...and find out if they even match. As I had things in the cart as they were special priced items...
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nicole - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Molly H.
4 de diciembre de 2019
Use the leave in
Calificado: Classic Conditioner
PUBLICADO POR:
Molly H.
4 de diciembre de 2019
The “Leave in” is special - this is just regular conditioner.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Molly - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lesley M.
3 de diciembre de 2019
Nothing special
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lesley M.
3 de diciembre de 2019
Not worth the price.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lesley M. - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jill B.
30 de noviembre de 2019
It's okey!
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jill B.
30 de noviembre de 2019
I just tried this product to see the is results.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Jill - We're glad to hear that you're enjoying your hair color, and we hope to work with you in the future to create your dream shade! Keep an eye on your inbox for more details.
PUBLICADO POR:
Billie S.
21 de noviembre de 2019
Conditioner Bottle - is Too difficult to squeeze - Needs to come with a pump
Calificado: Classic Conditioner
PUBLICADO POR:
Billie S.
21 de noviembre de 2019
Love the product! But not the bottle the bottle is so strong it’s difficult to squeeze the product out fortunately I was able to take a pump from another product and use which made it easier to dispense. My suggestion is include a pump device to go on the bottle rather than making us try to squeeze the product out.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Billie - We're truly sorry that our Classic Color Care Conditioner bottle was harder to use than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
sonia B.
12 de noviembre de 2019
Shampoo is good, conditioner is meh
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
sonia B.
12 de noviembre de 2019
The conditioner doesn’t work well. I have fine hair, and not much of it, but this condition does not help with tangles or frizz
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sonia - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elizabeth W.
5 de noviembre de 2019
Regular shampoo and conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Elizabeth W.
5 de noviembre de 2019
Nothing special
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
susan P.
31 de octubre de 2019
combo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
susan P.
31 de octubre de 2019
it was ok
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marilyn W.
19 de octubre de 2019
It’s ok
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Marilyn W.
19 de octubre de 2019
I lived the results right after the color. But after 6 weeks use my ends were dry and my hair had no body.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Marilyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne P.
18 de octubre de 2019
Creamy
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Anne P.
18 de octubre de 2019
They smell so good, and they are soft and creamy, but they dried out my hair. It's probably the fault of my over processed hair, though, and not the shampoo and conditioner.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Anne - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kate H.
9 de octubre de 2019
Shampoo/Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Kate H.
9 de octubre de 2019
Only use right after coloring
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Kate - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kimberly H.
8 de octubre de 2019
Not As Good As Other Products
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Kimberly H.
8 de octubre de 2019
I tried this shampoo and conditioner combo but am not impressed. The conditioner is thin but makes my hair too soft, and the shampoo is just ok. I will not repurchase and will continue to use my Redken products for volume and color-treated hair.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Kimberly - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not work for you. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
DONNA H.
28 de septiembre de 2019
Works ok
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
DONNA H.
28 de septiembre de 2019
It just didn't seem to help condition my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Donna - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debbie W.
26 de septiembre de 2019
Nothing special
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Debbie W.
26 de septiembre de 2019
I prefer dove
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debbie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Connie K.
25 de septiembre de 2019
Nothing special.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Connie K.
25 de septiembre de 2019
Cheap products bottled with your name on them.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Connie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melanie C.
19 de septiembre de 2019
Not something I would buy again
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Melanie C.
19 de septiembre de 2019
I tried this shampoo set the last time I colored thinking it would help extend my color to last longer as well as work really well since it’s from a salon. I tried it for about 2 weeks but I have to say I wasn’t impressed. I have longer, thick hair and although it did clean and curl my hair naturally it didn’t help with conditioning it to not get tangled up.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Melanie - We're truly sorry that our Color Care Shampoo & Conditioner did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah P.
18 de septiembre de 2019
Great scent!
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Sarah P.
18 de septiembre de 2019
I received this set of shampoo and conditioner with my first order and let’s just say I’ll be going back to the one that was recommended by the stylist at the salon. This set left my hair smelling great but the texture was almost as if I had fried my hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Color Care Shampoo and Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer V.
18 de septiembre de 2019
Average
Calificado: Classic Conditioner
PUBLICADO POR:
Jennifer V.
18 de septiembre de 2019
Didn’t notice an added benefit but it was decent
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Linda R.
16 de septiembre de 2019
Won't buy it again.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Linda R.
16 de septiembre de 2019
Although it has a great smell... the conditioner leaves my hair still feeling like straw.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee.We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa G.
2 de septiembre de 2019
Great product
Calificado: Color Care Shampoo
PUBLICADO POR:
Lisa G.
2 de septiembre de 2019
Nice light smell. Disappointed in the size for price.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with the pricing our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa G.
2 de septiembre de 2019
Works well
Calificado: Color Care Conditioner
PUBLICADO POR:
Lisa G.
2 de septiembre de 2019
Great conditioner but disappointed in the size for the price. Will not buy again at this price.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with the pricing our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
claudia N.
30 de agosto de 2019
Not the greatest for me
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
claudia N.
30 de agosto de 2019
Neither the shampoo not the conditioner set well with my hair. It made it feel freeze.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
claudia - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cheryl P.
30 de agosto de 2019
Stripped hair instead of moisturized
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Cheryl P.
30 de agosto de 2019
This set left my hair feeling stripped and tangly. I will not order it again.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cheryl - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karen Z.
30 de agosto de 2019
Has cones
Calificado: Classic Conditioner
PUBLICADO POR:
Karen Z.
30 de agosto de 2019
If you're doing the curly girl, no-poo or low-poo method, skip this conditioner. It uses one of the cheapest, stickiest, build-upiest silicone around.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Karen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shannon K.
29 de agosto de 2019
Average
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Shannon K.
29 de agosto de 2019
This product was okay. There was nothing outstanding about it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shannon - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo and Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Judy D.
27 de agosto de 2019
scalp irritation
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Judy D.
27 de agosto de 2019
It make my scalp irriated and I would like to use your guarantee and return and get a refund. what do I need to do?
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Judy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer L.
26 de agosto de 2019
Not my favorite
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jennifer L.
26 de agosto de 2019
I did not like the way my hair felt after using the shampoo and conditioner.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jodie M.
23 de agosto de 2019
Bleh
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jodie M.
23 de agosto de 2019
Not too impressed with the shampoo and conditioner. It dries out my curly hair and makes my scalp itch. I quit using it and went back to the products I use from a salon. Plus the bottles are very hard to squeeze out the product.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jodie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Megan D.
22 de agosto de 2019
Not worth the price
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Megan D.
22 de agosto de 2019
Bottles are small and the product is just ok. Didn't see much improvement in my hair.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Megan - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marianna T.
21 de agosto de 2019
Not a fan
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Marianna T.
21 de agosto de 2019
I'm not a fan of the shampoo and conditioner, the ones that come in the color set are way better.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Marianna - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lorraine W.
17 de agosto de 2019
Color Care
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lorraine W.
17 de agosto de 2019
The shampoo and conditioner are nice, however I wish they smelled better
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lorraine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Trish T.
14 de agosto de 2019
Shampoo
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Trish T.
14 de agosto de 2019
Just don’t like it
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Trish - We're sorry to hear that you were disappointed by your experience with our Color Care Shampoo and Conditioner Duo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Pam B.
11 de agosto de 2019
Shampoo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Pam B.
11 de agosto de 2019
It made my hair frizzy & oily feeling
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Pam - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rox S.
9 de agosto de 2019
Shampoo and conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Rox S.
9 de agosto de 2019
These were ok for an overpriced small amount Seemed like regular shampoo to me. Didn't help with the color lasting longer
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Rox - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Robin W.
8 de agosto de 2019
Packaging
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Robin W.
8 de agosto de 2019
I have always liked the product itself, but I do not like the current bottles. The lids don't flip open very easy. It is also hard to get the conditioner out of the bottle without leaving the bottle upside down or seriously shaking it to get the product out. The look of the bottles just has no pizzazz, either.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Robin - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy T.
7 de agosto de 2019
Conditioner doesn’t seem to work
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Amy T.
7 de agosto de 2019
Conditioner received isn’t the consistency I prefer. Color doesn’t appear to be holding as the shampoo/conditioner combo suggests.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suellen L.
30 de julio de 2019
Horrible
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Suellen L.
30 de julio de 2019
Worst of the bunch!!! Threw all products away
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Suellen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Maria N.
29 de julio de 2019
Content
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Maria N.
29 de julio de 2019
Just okay
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Maria - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cecile G.
23 de julio de 2019
Shampoo conditioner duo
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Cecile G.
23 de julio de 2019
Both products are okay it didn’t feel any great change in texture of my hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Cecile - Because you felt our Color Care Shampoo and Conditioner didn't provide the texture to your hair you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
India T.
23 de julio de 2019
Colour faded faster than ever
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
India T.
23 de julio de 2019
Not sure if it's down to the dye or these products, but my colour faded faster than I have ever noticed before. Quite disappointing.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
india - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Yvonne M.
16 de julio de 2019
not sure about these
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Yvonne M.
16 de julio de 2019
seems it leaves my hair dry.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Yvonne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fran H.
11 de julio de 2019
Shampoo n conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Fran H.
11 de julio de 2019
Does not do anything for my hair
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Fran - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynn R.
2 de julio de 2019
Price too high
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Lynn R.
2 de julio de 2019
I like the shampoo and conditioner but they come too small for the price.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lynn - Thank you for your feedback. We apologize that you are unhappy with the size of our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christine S.
2 de julio de 2019
Yuck
Calificado: Classic Shampoo
PUBLICADO POR:
Christine S.
2 de julio de 2019
Made hair dry and dull
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christine - We're truly sorry that our Classic Color Care Shampoo did not provide the feel or shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jane L.
27 de junio de 2019
Its ok
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jane L.
27 de junio de 2019
Was average
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jane - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea P.
24 de junio de 2019
Shampoo & Conditioner
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
Andrea P.
24 de junio de 2019
It smells really nice, but the conditioner doesn't leave my hair soft.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Classic Shampoo and Conditioner Duo did not leave your hair feeling soft, like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura D.
20 de junio de 2019
Not My Favorite & Disappointing Dispensers
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Laura D.
20 de junio de 2019
I used to love Heart Lock It Shampoo & Every Which Way Conditioner -The Classic Duo formula seems different and not as good. I also hate that it doesn't have the pump dispenser so I had to find two of them from old bottles of your products. The pump makes it so much easier to dispense. I particularly disliked the Classic Conditioner bottle b/c I had to squeeze it four times before I could get anything out of it.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristi B.
19 de junio de 2019
Meh....
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Kristi B.
19 de junio de 2019
Dont like the way it leaves hair feeling
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Kristi B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about remedying this situation as well. Keep an eye on your inbox for additional details.
PUBLICADO POR:
Cindy S.
19 de junio de 2019
It's okay
Calificado: Classic Shampoo
PUBLICADO POR:
Cindy S.
19 de junio de 2019
This shampoo is okay. I wonder if I'm using too much? It seems a bit harsh on my fine hair.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
CJ S. - Thank you for your feedback. We apologize for the experience you had with our Classic Color Care Shampoo. We have reached out to
you via email regarding your question above. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Shelly T.
17 de junio de 2019
Shampoo & Conditioner
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Shelly T.
17 de junio de 2019
This product makes my hair way too heavy. I've had tried using varying amounts, but it just doesn't give my hair the shine and body. I would not recommend purchase of this product and am dissatisfied that I did, especially given the price.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Shelly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mandy T.
13 de junio de 2019
I don’t like the scent
Calificado: Color Care Conditioner
PUBLICADO POR:
Mandy T.
13 de junio de 2019
When I wash my hair I want it to smell great for a few days. This Moisture shampoo & conditioner has a very faint scent that I don’t care for & your hair doesn’t smell clean afterwards
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mandy - We're truly sorry that our Love Unconditionally did not provide the scent you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lynn H.
11 de junio de 2019
Needs fragrance
Calificado: Color Care Conditioner
PUBLICADO POR:
Lynn H.
11 de junio de 2019
Too plain and does not pour out very well.
It needs fragrance. A fresh scent.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lynn - Thank you for your feedback and for bringing the issue you’re having with the dispensing pump to our attention. We apologize for the disappointing experience you had with our Love Unconditionally conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
jacqueline F.
10 de junio de 2019
Flat hair.
Calificado: Color Care Shampoo + Conditioner Duo
PUBLICADO POR:
jacqueline F.
10 de junio de 2019
Unfortunately the shampoo and conditioner made my hair quite flat and flyaway.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jacqueline - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heidi S.
9 de junio de 2019
hmmm
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Heidi S.
9 de junio de 2019
The packaging honestly looks like something I would be scared to buy at the Dollar Store. I only used it once. I feel better about other products that I've purchased. I'm sure there is nothing wrong with it, but doesn't seem to be anything special about it. I could be wrong?
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Heidi - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jean M.
5 de junio de 2019
Smells nice
Calificado: Classic Shampoo
PUBLICADO POR:
Jean M.
5 de junio de 2019
Thick to squeeze
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Jean - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer M.
1 de junio de 2019
Okay
Calificado: Color Care Shampoo
PUBLICADO POR:
Jennifer M.
1 de junio de 2019
Okay to maintain color just not enough moisture for naturally thick and curly hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
SoMuchNope
24 de mayo de 2019
Nothing special.
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
SoMuchNope
24 de mayo de 2019
I expected something a little more luxurious.
This just felt extremely generic and was not as good as the color safe shampoo/conditioner I normally use. Since purchase, I have only used these once and have always found myself reaching for a different product other than these. I would not recommend and would not repurchase.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
SoMuchNope - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jolie B.
24 de mayo de 2019
Disappointing
Calificado: Classic Shampoo + Conditioner Duo
PUBLICADO POR:
Jolie B.
24 de mayo de 2019
I am not happy with this product and how it made my hair feel like straw. My hair not only feels terrible, but it looks terrible as well. Way too expensive for such poor results.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jolie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Teresa W.
24 de mayo de 2019
Didn't leave my hair very soft
Calificado: Color Care Conditioner
PUBLICADO POR:
Teresa W.
24 de mayo de 2019
It wasn't the worst I've used but it definitely wasn't good. Didn't leave my hair soft or manageable. Just overall didn't like it.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Teresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary M.
24 de mayo de 2019
Product great
Calificado: Classic Conditioner
PUBLICADO POR:
Mary M.
24 de mayo de 2019
It takes very little product to make my hair easy to comb out! My complaint is I cannot get product out of the bottle. I have to leave bottle upside down (not easy in my shower) to be able to get a pea size amount out with the lid off. I think the product is even too thick for a pump. I will use the packet that comes with my color because I love the product!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Mary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
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