67 669 Comentarios de clientes verificados |
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Great product, complete wrong colorThe color is not at all what I expected. It almost canceled out all of the red that my hair all ready was. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awful!Absolutely awful. The color wasn’t even remotely close to what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeranda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
love it! Never had such an accurate box color.Love it. First time I've ever colored my own hair professionally like a stylist. No need to use them anymore at this time. Thank you. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love itI love the way my hair looks now even my husband like it to and it's not easy for him to like something.so I am very happy with it wouldn't change anything of it.can wait for my next one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Gloria - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your customized eSalon color. We truly value your feedback and look forward to hearing from you again in the future. |
Absolutely thrilled!See my photo dated 7 Sept. My first time using E salon. Gorgeous colour after E salon suggested a slight adjustment in shade. Love it. And it covered my grey effectively which is another bonus. Hair in much better condition too. 27 de 27 personas encontraron este comentario útil. ¿Y tú? |
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PerfectColors were almost right. Adjusted for second delivery and it's perfect. 12 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Kathy - Thank you for your feedback. We are so happy to hear that you are enjoying your adjusted eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect ColorI absolutely LOVE my hair color. I noticed using 0% ammonia color, that it is not as strong of a smell. I want to thank my stylist “Stefanie S.” for doing such a great job on my color!! It also saves me money not having to go to the salon. Thanks esalon.com for providing this service. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Coloring Hair With ConfidenceI feel more confident in coloring my hair on my own. I never knew what color to get and if I was leaving it on long enough. This takes the guess work out of it all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Debi - This kind of feedback is very rewarding and we appreciate you sharing with us. We are so very happy to hear that you are loving the coloring process, your easy-to-follow customized instructions and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love my colorSeveral people have complemented my hair color. That hasn't happened for years. Thanks Esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Kelly - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color results and that you've been receiving tons of compliments. We look forward to the next opportunity to delight you! |
Little gray coverageNot so great for gray coverage, at least not for me. Maybe it depends on the amount of gray each person has? My hair after coloring looked okay as far as the color but a few days later my roots were brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. |