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Color Set
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67 669 Comentarios de clientes verificados |
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It's OK...I think I am not conveying to you what I really want/need. The photo I originally sent to you - my hair was MUCH blonder, and that is the look I am hoping to achieve. I guess I originally asked for root touchup but each time I use your product, myhair seems to turn darker. And I promise that I only put it on the roots this time. I guess I need a full perk-me-up to a lighter shade all over. What can we do for this next shipment????? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Second time usedColored my hair today and once I mixed the solution into the applicator and shook it for the proper period of time, the solution was like sludge. I had an extremely difficult time get it out onto my hair and ended up making a mess. Maybe it was a bad mixture but I’m quite sure I was not able to cover all my silver roots. The other accessories were fine. Not sure I can use it again. If someone can give me an idea of what might have happened I’d appreciate it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanette - We're truly sorry for your experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Best Haircolor for MeI love this hair color that my stylist made for me. Very close to my natural before I turned very gray. I will use this same color next time! I am very happy with the results 8 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Tolles ErgebnisSehr gute Grauabdeckung, riecht angenehm und nicht nach Chemikalien, Haare fühlen sich sehr geschmeidig an. Bin zufrieden und bestelle nicht zum letzten Mal. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love my colorAs always, love my color but the new gloves that come in the kit are terrible. Please go back to the original gloves. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t takeThe blue black colour didn’t work on my roots whatsoever once again a complete waste of time very disappointing and distraught 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jade! We are sorry to hear that your hair color didn't meet your expectations. Please check your emails, we have contacted you to help you further. |
Not great.Bought this colour back in September. Wasn’t ready to use at that stage, I have always been extremely happy with Clairol nice and easy original formula however their formula has changed and I am looking for a new supplier. This colour is so one dimensional and their are no tones. The colour is flat with no reflective colour. Can’t wait to colour again but not with E-salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jane! We are so sorry to hear that you aren't happy with your results. Please check your emails, we have contacted you t help you further. |
Terrible coverageI just finished coloring my hair and the quality is not what I'm used to from eSalon. The roots are barely tinted and appear brassy in comparison to the length of my hair. Not dark brown at all. Very disappointed. My family has commented before that they don't think the color is as good as it has been in the past, but this time there is no missing that immediately after coloring it still looks like it needs to be done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy and beautifulA good friend connected me to eSalon and I am so grateful! My hair color looks great and is so easy to do. I am very happy! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI love my hair!!! You guys make the best hair products I’ve ever used. This I’m not your drug store box hair color. Definitely salon quality!! I’ve already recommended you to all my friends & they are placing orders this week. 9 de 12 personas encontraron este comentario útil. ¿Y tú? |