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Color Set
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67 669 Comentarios de clientes verificados |
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Anwendung super ergiebig Ergebnis najaAus bestelltem Blauschwarz ist am Ende kein Blauschwarz geworden schade. Färbe mir seit Jahren die Haare selbst mit günstiger Farbe aus dem Supermarkt. (Immer blauschwarz) Das Farb Ergebnis ist dabei aus dem Supermarkt definitiv besser. Die Lieferung schnell schön verpackt es ist alles dabei was Mann als Laie braucht. Am Ende sind die Haare eher rötlich braun schon nach dem auswaschen anstatt blauschwarz und graue Haare sind auch noch zu sehen. Sehr schade habe es wie angegeben verwendet. War auf der Suche nach einer besseren Alternative als Supermarkt wo die Haare jedesmal trotz permanent Haarfarbe nach wenigen Wäschen schon ausgewaschen rötlich schimmern. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not goodI chose a dark blonde copper to go over my high lighted blonde hair. Followed instructions to the letter and after using this I was left with very red roots and light blonde coppery ends. I emailed and uploaded a photo expecting a reply with some support and colour correction offered but was ignored. Usually so quick to reply to emails but I received nothing. Highly disappointed and will never use eSalon again. Ruined my hair and had to spend more money correcting the colour. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Katrina! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist has contacted you to check on your color and provide a solution. |
Dry hairThis product dried out my hair and didn’t cover my gray hair. I’m disappointed 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dull, roots+ends different, wrong color.It is just a dull almost natural looking auburn color where it took, I wanted a intense violet -violet, violet-red magenta or "bright burgundy" color. The roots are barely colored and almost brassy in some spots. The ends look like a much lighter faded version of the midshaft but feel good thankfully. I consulted one of the "colorists" for a whole day for this color and it is just not good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrock - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just...perfectI was very sceptical about the whole process but I've been desperate to find this particular colour for my hair and tried so many box dyes with disappointing results. Instructions were easy to follow. I was so scared when my colour had developed I nearly cried cause I thought it was so dark! But oh my god I should have had faith. It washed off to the most perfect copper/ginger that I've been trying to achieve for so long. I just love it. Fantastic thank you 14 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Adjusting my custom colorAfter adjusting my color, it worked well. My results were favorable! 10 de 12 personas encontraron este comentario útil. ¿Y tú? |
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ColorPerfect root and hair color. Gray roots covered and great glow! Very happy... 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Color SetEnfin la couleur que je veux ! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentEasy to use great coverage highly recommend 9 de 13 personas encontraron este comentario útil. ¿Y tú? |
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It's OK...I think I am not conveying to you what I really want/need. The photo I originally sent to you - my hair was MUCH blonder, and that is the look I am hoping to achieve. I guess I originally asked for root touchup but each time I use your product, myhair seems to turn darker. And I promise that I only put it on the roots this time. I guess I need a full perk-me-up to a lighter shade all over. What can we do for this next shipment????? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |