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Kein FarbunterschiedNach dem Färben unter Beachtung aller Instruktionen stelle ich leider keinerlei Farbunterschied fest, die Formulierung ist also leider der letzte Müll. Trotzdem 2 Sterne, da die Verpackung und der Inhalt (Menge und Hilfsmittel) sehr süß, hilfreich und zufriedenstellend waren. Zum Beispiel waren 2 Paar Handschuhe enthalten, das war top. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheyenne L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Don’t bother starting thisSo difficult to stop! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBal - We are so incredibly sorry to hear that your experience was not all it should have been. We take our clients' feedback to heart and continue to improve our services and products each and every day. |
Coloration longueurLa couleur n a pas tenue. Mes cheveux clairsissent a nouveau 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHélène D. - Merci beaucoup pour votre commentaire. En examinant votre profil, nous constatons que vous avez déjà contacté nos experts coloristes pour résoudre votre problème. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes se feront un plaisir de vous aider. |
ColorSo far this has been the best product I’ve have used! 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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This is my second attempt. The color is betterBut your color does not color my whites around border of face. And I literally did it first around entire face. I wish I’d taken a pic of how dark my skin was. And how far out. I did NOT use the remover on my face either. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
UnhappyLess than week my hair turned to gray. I m really disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi AH, We are sorry to hear your greys were back in one week. Please check your emails, we just contacted you to help you further. |
ImpressedSo much support, great advice & service. 100 % happy. Love my new color. 7 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Really messy but the colour match is worth itI’ve been dying my hair myself on and off 20 years. The packaging is great but there was more to it then I was expecting. I’m not a neat person and there was a lot of product and it was everywhere in the bathroom. Way more than when I buy a normal high street colour. Wanting to have red tones I panicked that it would be a fake red. But I have to say I am so surprised at how perfect the colour is as to what I wanted ( which wasn’t easy To get without looking a bit fake and it doesn’t) it was worth all the mess and now I know for next time to plan the treatment a bit better. I would 100% buy this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NulHonnêtement pas un reflet violet!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCoralie A. - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
Great product!This is a new colour for me. I used to be a brunette. Now I'm blonde, as I have quite a lot of grey. I've not used this yet but I have used this product before and the results were great! 10 de 11 personas encontraron este comentario útil. ¿Y tú? |