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Color Set
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67 669 Comentarios de clientes verificados |
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AmazingGot the full set and it's amazing with an easy to do instruction leaflet! Everything was there waiting and was so easy. Love the colour! The colour matched with what I wanted! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Best EverThis is simply the best self hair color system ever. And the colorist is wonderful 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Got it.Thank you. Still my favourite colour. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Tolle FarbeDas war meine 2. Lieferung und ich hatte die Farbe etwas anpassen lassen. Super!!! Es wurde super umgesetzt und ich bin total zufrieden. Ich habe nur die den Rhythmus der Lieferung etwas erhöht, da ich nicht so schnell wieder färben muss. Weiter so!! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Easy to Use - Color getting closerThis was my second application and it went much better than the first. The ends are really dark, but I have only washed directly after the application, I think it will lighten some when I was it next. I will say that the customer service is the best I have experienced in quite some time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color but 15 volume didn’t color graysI am trying to contact someone here to ask if I can use a 20 volume instead of the 15 volume? The last color I was given had 20 volume and not sure why but the 2nd color that I adjusted was 15 volume. Love the color but I need my grays to be colored. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Patchy and a terrible colourI was so excited to use this dye but after using and following instructions to the letter, my ends went a bright red and my roots were black! Ruined the condition of my hair also I now have static, frizzy hair. I've been dyeing my own hair for years with no trouble but this was a disaster. All I can say is the packaging was really lovely and the personalisation is a nice touch but really I would have preferred it all came in a plastic bag if it meant I had got the lovely, even hair colour I wanted. I had to get a very dark brown dye to go over the top of this horrendous colour to try and save my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kate! We are truly sorry to hear about your root results. Once of our colorist will carefully review your case, to provide a solution. Please check your emails, we have contacted you. |
Customer Service ShockingGood luck if you try to cancel this as I have several times ! I have emailed tried to call, I cancelled through the app they still sent the hair colour took payment, cancelled again told me my colour was coming soon so I cancelled my payment and emailed again, now they’re telling me my payment didn’t go through and can I add another card. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Carol! We are sorry for any inconvenience with your orders and account. Please check your emails, we have just got back to you to help you further. |
Too many extrasColor is fine, but since I order this frequently, I’d love to have just the color and developer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jan - Thank you so much for taking the time to share your feedback with us! Our Custom Color Kit is designed to provide all the tools you will need to color at home like a pro. This includes your Custom Color, stain remover, stain guard, and a small packet of color-safe shampoo and conditioner, along with two pairs of gloves. These extras are not optional at this time, but you can always donate these items if you do not use them. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Horrible color!This was not an ash brown!! It came out redish orange. I don't know if it was a mix up or what but total fail!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |