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Color Set
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67 669 Comentarios de clientes verificados |
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Nice colourNice and shiny colour but darker than I have thought 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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White hair not coveredI respected timing but white hairs not fully covered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrancesca - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we'd love to adjust your formulation for an increased coverage. Please, keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didnt change my hair colorSorry to say as the 1st order it was great and was the colour i wanted but for some reason It looks nothing like the colour i wanted and it didn't do the colour! My hair looks the same but maybe darker? Not satisfied at all ;( i was so looking forward to the mahogany to be thier :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not a good product for me!After changing the color twice, it still does not color my gray, not a good quality product, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLora - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible gray coverageSo…my color was supposedly adjusted after I wrote in stating that my grays (new growth) needed better coverage. After receiving my new order I found that the coverage is LESS than the first time before the adjustment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. We take our clients' feedback to heart and continue to improve our products each and every day. Thank you for sharing your feedback! |
Love my color!So much better than store products! Love my color ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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FantasticI have just coloured my hair for the first time with esalon colours ,roots then ends,I must say I am very pleased with the colour and how it has turned out ,it looks and feels fantastic ,it's like I've been to the salon very pleased 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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HaircolorExcellent coverage. A little dark still. But lovely just the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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heading in the right direction ! YAY!Hi, we're getting there - i believe i still need a few tweaks - it seems a big 'hot' or too bright still - better than last time, but still the color can look a bit overly strong and come off not natural enough. I don't know if the 'fix' would be to tone down the red? (go ab it more in the darker blonde direction ? and/or if there's a 'toning ' change that would make it better? thanks! and i'll call in as well. looking forward to getting there with you guys! :) PS - i consulted with Arianna and she was great! she suggested a swap between the golden and the dark blonde - i believe..? all i want to make sure is that it still will look RED - just not as bright or 'brash' - that's my only lingering concern at this time...thanks so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Caused huge allergic reactionI have been using eSalon's hair dyes since lockdown and was originally very happy. The last couple of shipments of my custom colour have caused me to have an allergic reaction. Initially like contact dermatitis - itching, flaking and sore around my scalp and ears. This time, my forehead is completely swollen and I am in a lot of pain. This didnt happen before and I dont know if the product has changed or my sensitivity has, but I would avoid without doing a full test beforehand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Aisling! We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. Please check your emails, we just got back to you to help you further. |