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Gray roots are backI colored my hair on Feb 23rd and today is March 3rd and I have gray showing already at the roots. I am so disappointed. I was hoping that this product would have worked better. So disappointed!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTarcha - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not for meI tried it out…just not for me. Going back to my colorist!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help! |
Wow!I’ve always gotten my hair done in a salon by a stylist. This was so easy and matched perfectly. 9 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Liked productOverall pleased with results 8 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Not afraid of changes!I really liked my new colour, I got alot of compliments over my haircolor, it suits on my asian skin toned. Thank u esalon👍❤️ 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorMy color was customized for me and I love it! Nice and shiny! 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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CoverageI loved the color but the coverage was not 100 percent 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Michelle: We are sorry to hear that your grey coverage hasn't been as expected. Please check your emails, we just got back to you. |
Great kit but colour lackingKit itself is fantastic, it has everything you could need and more but I was disheartened with the colour. I went for intense copper to go over dark blonde hair and it came out very lacking. It's more of a copper/brown. It's not intense and it isn't vibrant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awful!!This was not the color I requested! It dyed my roots a completely differently color than the rest of my hair. I’m going back to box color!!! Very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meHi this was my second run at trying a colour but this second one really burnt my scalp. The first one didn’t but I knew instantly with this one. I had to get it off quite quickly. I didn’t do a sensitivity test as the first one was fine. I can be sensitive so the issue probably lies more with my scalp but overall I still haven’t got the right colour. Whilst everything is lovely it’s just not for me sorry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Karen: We are so sorry to hear that your second hair dye burnt your scalp. Pease check your emails, we just got back to you to help you further. |