67 758 Comentarios de clientes verificados |
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Doesn’t cover grayDoes not cover gray . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the color I wanted.It is wayyy darker than I wanted. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Dayniri: We are so sorry to hear that your color is darker than expected. Please check your emails, we just got back to you to help you further. |
Too DarkI colored my hair last night. The instructions said to leave on for 30 minutes which seemed too long. My hair is not one shade lighter as requested but four shades too dark. I have a wedding this weekend and I am beyond disappointed! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Updated ColorI messaged my colorist asking for a slightly lighter shade than my previous order and she did perfectly! The color I had previously was just a little too stark of a contrast to my pale winter skin tone so I asked her to lighten it slightly and she did a perfect job. The richness is still there but much less harsh against my skin tone. It covers my greys nicely and is the easiest process. Very happy! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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BrendaIt's easy & ready to go! Love it & my color 😍 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentThe colour was just what I was looking for and has a natural auburn look. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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AMAZEDThis was a true color amazement it was perfect and my lady was perfect and communicated with me 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Farbe ist umwerfendDie ausgesuchte Farbe ist überwältigend, sieht natürlich aus und passt hervorragend zu meinem Typ. TOP! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best colour!Bin einfach nur begeistert von der Farbe, danke 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourI love my hair colour I’m very happy thank you 0 de 1 personas encontraron este comentario útil. ¿Y tú? |