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Color Set
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67 740 Comentarios de clientes verificados |
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Super pleased skeptic here!I was definitely hesitant to use this service, but I have to say that every step of the process has been great. Better than great TBH! I love the option for 0% ammonia permanent color. The initial survey was thorough imho, The kit came quick and is super cute. Instructions are thorough and I love the dark brown custom color and developer kit. My first kit came with 2 bottles, one for my roots and grey, the other for the ends. I live rural and my salon options are super duper limited. This is a dream! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love eSalon!I have been a eSalon subscriber for many years. During that time, I've made a number of requests to tweek my color. Each time the colorist has nailed it perfectly It's just like being in a salon except more convenient and affordable. I get compliments on my hair color all the time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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LOVEVery user friendly. Great tools. Thick consistently. Good smell. Excellent coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI ordered a dark blonde and the color was perfect. Directions easy to follow and even came with 2 pair of Good gloves! Definitely worth it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!!I love the color! My hair is so soft. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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New MixLove the new/altered mix! Nailed it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CancelI want to cancel my orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This did not cover my greys!I haven’t had a bad experience so far with salon, but this did not cover my greys after leaving for 35 minutes 😢 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJess - We are sorry to hear that you were disappointed by the gray coverage of your color application. One benefit of our service is that we can adjust your formulation based on your comments, and we’d love to increase the grey coverage! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |
ColourDissatisfied with my colour. I did ask for lightest blond ,but didn't Realise there was golden in the colour, my hair turned out very dull . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElaine - We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. |
My color didn't workThe color didn't work on my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerry - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |