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Stripped my hairThis last mixture stripped my hair of nutrients, it made my hair brittle and with a lot of breakage. I’m thoroughly confused because the first colors I purchased left my hair healthy and no damage but not this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We’re truly sorry to hear that you have had hair damage/breakage since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
VERY DISAPPOINTEDReceived my hair color which was supposed to be light brown matte ash. To say that I am disappointed is an understatement. This color is NOT cold and ashy, quite the opposite, it's warm and ugly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMatea - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
DecuJe suis déçu de la couleur.elle ne correspondant pas à la couleur que je voulais. Elle est trop foncee Effectivement elle a couvert plus les cheveux blancs que la dernière fois mais malgré tous les soins achetés, la couleur se ternis trop vite ( en 2 semaine,la couleur est fade) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabrielle F. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration Heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont vous contacter par e-mail et se feront un plaisir de vous aider. |
Best colour everI have used nearly every colour brand out there but I couldn’t wait to try e salon out, I got my colour delivered this morning and yes tried it straight away and I’m over the moon to say the least my colour is dark brown with a hint of gold and it does that no more one block colour I can actually see the hint of gold through the brown and my hair feels so good much thicker to touch and volume is brill the only thing I will say in my next order I’ll be sure to add the shampoo and conditioner as I didn’t think there was enough conditioner for the length of my hair but although the amount was small it worked left my hair feeling great. I’ll definitely be keeping my subscription with the added shampoo and conditioner. If anyone is thinking of giving esalon ago DO you won’t regret it ⭐️⭐️⭐️⭐️⭐️ 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous!This was my first time using esalon. I'll be honest, I was a little nervous about coloring my hair, but Geneva created exactly what I was looking for. Thank you esalon for making coloring my hair at home so easy! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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No fadingPerfect colour 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great Color!!Love the color and it lasts until my roots grow out, which is about 4 weeks. I have gray and other colors never hold more than a week or so. I would highly recommend this product!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!2 steps to color, not bad but gets a little getting use to. Loved the results! My only issue is that the hair by my part and forehead is showing the gray just after two weeks. And I do use a shampoo for colored hair. Will use again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark ash blondeHappy with the colour but little bit fade! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I’m Liking ThisInitially my color had to be adjusted. After the colorist made changes my hair looks great! I’m pleased with the color but it is costly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |