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Color Set
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67 740 Comentarios de clientes verificados |
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the color wash off in less than a weekthe color wash off in less than a week 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
GoodMy hair is feeling great but doesn't cover my grey and there is a lot of formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Khanni: We are so sorry to hear that your greys are not being covered. Please check your emails, we just got back to you to help you further. |
Dull and awfulI'm a redhead and your color had way too much brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHillary - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AngryI got sucked into this. They were very clever with the $10 pitch. The first order I used I bottle. I still have the other. Now they send be another. Now I have 3 bottles. And it was $30 and change to my charge card.. I will send it back. I am on fixed income. Believe me when I say I am going to blast negative reviews 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I’m in love!This color came out better than I could imagine! I absolutely love it! Never going back to regular boxes dye! And I never have to worry about not finding the right shade!!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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I’m trying to give you a 5 star ratingI tried the color for the first time today. I was a little skeptical about the color but I have to say. It was perfect! I have a lot of grey so I’m hoping it won’t fade, that will be the proof. The next time, I think I need to leave the color on my roots a little longer. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Super!J'adore la couleur, la texture. Facile à appliquer. Il y a tout ce qu'il faut, même les gants. Ça couvre bien mes cheveux blancs. Merci beaucoup ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Vibrant salon qualityLove the copper color! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love itThe kit worked wonders for my hair, my only concern is if a spare dye bottle does not come with the next boxes there won't be enough dye for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Keine Abdeckung meiner grauen HaareLeider deckt die Farbe nicht meine grauen Haare ab. Die Lieferung war in Ordnung, alles ganz nett, jedoch macht ein weiterer Kauf für mich keinen Sinn. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |