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Made my hair break offMy hair broke off 5 inches right above my ears . Used it for 2 yrs . Pissed off 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color could not cover my grey hairThe color could not cover my grey hair. I called the customer service and someone sent me a permanent color which not only did not work but kind of bleached my hair to a lighter shade than my natural dark brown color. I aso found myself lost a lot of hair whenever I washed my hair. Plese cancel my order and refund me the money I paid. Your color system damaged my hair !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosXiulan - We’re truly sorry that our color did not meet your expectations. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
wunderschönDie Farbe ist wirklich wunderschön. Ich freue mich eSalon gefunden zu haben 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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ABSOLUTELY PERFECT!My colorist contacted me about sending her a recent pic because I haven't ordered in a while, and she wanted to make sure I got the correct formula. I didn't get around to it.....so sorry:(. She sent me what I have been getting in the past anyway. The good news is that it is PERFECT! It's been a while since I've colored my hair. I have health problems, and I just cannot do it by myself much of the time, so my hair was VERY blonde with just a little strawberry blonde mixed in. I always worry about hair color for redheads because so many of them look harsh, brassy and unnatural on older women. This one looks completely natural. Absolutely no one suspects a dye job! I've loved this product since the first time I used it, and I haven't been disappointed since. I will continue to use this product as long as I am able. The only complaint I have is that it doesn't come with the colorist to apply it:). P.S. I also got one of the LONGEST admiring stares that I have gotten in a LONG time when I went to town today. Not bad for an almost 60 year old lady! I'd almost forgot what that was like. haha 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Excellent productsSuper speedy delivery and very professional service.Highly recommend.♥️ 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Amazingly beautifulESalon, helped me tremendously, I tried a new color and it was not as it showed on the box. So I looked on line for help in resolving my "Red hair" I answered some questions and eSalon was able to make a mix solution to fix the my boxed color from the local store and it turned out perfect and the color I wanted. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love the darker brownI love the new darker hair color and it seems to last longer and be gentler on my hair. Thanks 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic colourGreat advice and instructions. First time I’ve tried the application with a brush , practice makes perfect . I will definitely be buying again. Colourists advice was very helpful , friendly staff on the phone . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My colour kitI love with my new colour. eSalon listened and delivered. Great overall coverage. X 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Live itPerfect color Great product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |