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Color Set
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67 740 Comentarios de clientes verificados |
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F’d my hair upI’ve colored my hair myself 100’s of times and I’ve always had really good luck. Until I tried eSalon. The color I chose is exactly what I wanted. However, the color only “took” in 1/3 of my hair. And my hair was not colored, treated, and very healthy before I used eSalon color. I uploaded photos. I sent a message explaining my issue. Begged them to send me more color so I can fix this mess BEFORE the holiday and I’ve had ZERO response. I’m going to have to buy a box color from the pharmacy. To say I’m pissed off would be an understatement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Moja nova boja od eSalon🤗Das Paket mit Farbe kam in 3 Tagen an. Nach dem Färben hat mein Haar eine schöne Farbe. Es ist weich und glänzend. Ich bin sehr zufrieden und dies war meine erste Farbe von eSalon, aber sicherlich nicht meine letzte. Ich bleibe bei den Farben von eSalon und darüber hinaus. Ich bin sehr froh, dass ich eSalon gefunden habe! 🤗 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Grey hair coverageFirst, I love this kit! I don’t have to shop multiple places. I don’t have to decide color. Easy to use. Very convenient and quick. This is my Third time to use, I’m on auto ship. I just made an adjustment to my order to see if I can get a richer grab of color where my greys come in. Very easy to go in to account and make changes or add on if I want to. Saves me Soooo much $$ to not go to a hair dresser every 6 to 8 weeks. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Comme chez le coiffeurTrès bonne couvrance. Les produits sentent très bon Quantité de produit suffisante : je craignais car beaucoup de cheveux epais, chez le coiffeur il doit refaire chaque fois du produit. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useNatural looking color with tons of shine 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Like a Hollywood startThe best and ever, has the most important for me, the ingredients treated my hair very gentle letting this shine, rebuild with a beautiful color. I really recommend it 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Colour success after trying a darker shadeI have used Esalon for some time now. I am happy with how it leaves my hair and how well it covers greys. But on my hair at least some washes out (the water is definitely 'coloured' the first few times I wash my hair after colouring). I don't go back to my natural colour but instead of the dark blonde warm beige shade I started with it ends up more light/mid blonde. So I tried light brown warm beige with my last order. Obviously it came out a darker shade than before, but after a week's washing my hair lightened and has stayed at a lovely colour of dark blonde with a hint of gold that shines in the sun. I am very happy with it now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worst color ever/TRASH!!!My light blonde hair went to a light mousy brown color. Terrible results. I will never use your products again!! I called & left a voicemail message with my personal information & the mis-color management & never received a call back, no refunds & you had the audacity to even send me the same ridiculous color a 2nd time!!! You missed this customer by a million times! Cancel this ridiculous nonsense of a poor colorist, he/she is far from professional & you don’t follow through with your warranty/guarantee/promises!! You take this 2nd shipment back & refund my money, I definitely will not use it again!!!! Not ever!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Haare sehen fast aus wie davorIch habe eine permanente Farbe bestellt um u.a. ein paar graue Haare abzudecken und auch meinen Ansatz. Leider sehen meine Haare fast aus wie davor und die grauen Haare sind nicht gefärbt und nach wie vor grau. Schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabelle M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Couleur non coloranteAucun changement je voulais un reflet bleuté suis très decue de vos produits 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosisabelle H. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que votre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |