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Color Set
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67 658 Comentarios de clientes verificados |
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I Love my new base hair color!The first time you helped me with a base hair color I went a bit too dark. When you asked about my thoughts after our first try and I mentioned that it was just a bit off, the next color you sent me was perfect! Thank you for helping get the right color and tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ChangedWasn't bad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty ColorThe only thing I wasn't too excited about was the fact that it faded/washed out REALLY fast. Not sure if it's because my hair was bleached before or if it's just the hair dye itself. Also wish I could pick out my new hair color myself and not have to message my stylist with how much or less of certain colors I want.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!This color covers my grey evenly. My hair feels a bit dry and coarse for a couple days after coloring but it goes away after a couple of shampoos. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Don’t waste your time, Customer Service won’t respondI sent pictures of my hair prior to my custom color being created and provided the details of the dark brown hair color I was seeking and it still wasn’t right. I emailed about how unsatisfactory your product was and Ive NEVER heard from anyone. Still a week later, no response. You email me every couple of days trying to sell me something but you can’t reply to my issue via email. I finally just gave up and cancelled the auto ship and when the second shipment arrives I will return it to get my refund. I had read reviews that no one contacts you but I figured it was an oversight now I think it’s just how you do business. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabatha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colourDespite several emails I am still being sent wrong colour customer service is shocking I do not want anymore sent….. beyond frustrating 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Cheryl! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Sieht schlimm ausDie Farbe ist viel zu dunkel am Ansatz, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMerry W. - Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
DelightedGreat colour, really happy. Wish I could just cut it too 😂 14 de 17 personas encontraron este comentario útil. ¿Y tú? |
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I love the color !The color was exactly what I want , All perfect,delivered very fast ,beautiful package And have everything to be done on perfect way They explained everything for you got the job on your hair done Very happy with eSalon 10 de 12 personas encontraron este comentario útil. ¿Y tú? |
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I like the color but one bottle is not enough to cover my long hairIt's my 2nd order, the first time you sent me 3 bottles and 2nd order is one bottle is it correct? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |