67 658 Comentarios de clientes verificados |
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Réussie👍belle couleur 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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RacinesMes racines sont encore fort transparentes, le gris passe au travers... Les longueurs sont top 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLegrand L. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
More colorI want less brown and more purple. I can barely see the purple. Product is good for the first order but the second I'm.paying 2x more and get 1/2 of what I got in order 1. $34.00 for root touch up. Last time I order 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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perfect colorColor was perfect, I didn't get hot roots, and it was easy to use. The only thing I might take one sparkle off one star for is my second pair of gloves ripped apart when I put them on. I think they were smaller than the first pair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DéçueAprès un seul shampooing la couleur a perdu son côté lumineux... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color is right onThis is my first time and I had trouble applying it to the back of my head. The outcome was still great and I love the color. Good root coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not as good as the firstReally not happy with the second delivery, colour did not cover grey as before, colour have faded much quicker and I shade my hair in the sun. Price of £27 seemed unreasonable. Not happy want to cancel 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Laura! We are sorry to hear that your greys weren't fully covered. Please check your emails, we just got back to you to help you further. |
Pink hair!My hair turned pink. Not what I wanted. Cancel all future orders. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okI was hoping the color was going to come out way better than it did. Maybe I don't understand how the whole process works but I was totally thinking my hair color was going to turn out way different so I don't know if I like it. The end result is it's just ok nothing special. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Gray HairI am a Hispanic woman with very thick hair. I qas hoping that this product would cover the gray much better around my ear area and hairline area. It is still clear I have gray. The rest of my hair was better, it leaves my hair soft, silky and Shiney, but the gray is still there. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |