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Color Set
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67 740 Comentarios de clientes verificados |
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Professional looking colorLove eSalon! I was pretty intimidated coloring my own hair and using an at home product, but eSalon made it so easy and the color looks like I just came from a salon. I get compliments from strangers and people ask about the color. My hair feels soft and conditioned after coloring and lasts for weeks. I wish I hadn't waited so long to use eSalon! 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Perfect.I love the colour. The root and ends match. The two different colours for root and mid and ends were a brilliant choice. 19 de 21 personas encontraron este comentario útil. ¿Y tú? |
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No Brass, all Sass!I have been coloring my hair for too many years. I am still refusing to go grey... just because I can. When I was purchasing hair color from stores I was always so disappointed and after a short time felt the color always showed as brassy. My natural youthful hair color is dark brown. Over the past 5 years I have adjusted by color on multiple occasions from dark brown to what is now a darker blond/fair. With each small change E-salon has gotten it right every time. It looks natural and there is no brassy undertones. I love it! 14 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Nice color and dimensionI followed the tutorial which I think helped with success. I hadn’t used that process with at-home coloring in the past. So far it seems to be holding the color. Some gray is coming in, but it’s all new growth so there isn’t anything ANY color process can do about that! I’m enjoying the color. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Nailed it!I asked for a few changes to my color (described in my own special way) and you NAILED IT! I have never been able to find a color with red tones that didn't look like it came from the closet of either a clown or a drag queen. This color is so natural looking. I love it - and your excellent customer service. Thank you! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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1st time customerI loved my experience, but the color just didn't stay as long as it could have. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Unverschämt und trügerische Vorgehensweisen!!!!!!! KEINE ABO GEBUCHT-Abzocke!!!! Vorsicht geboten! Hier wird einfach Geld vom Konto abgebucht ohne rechtliche Basis!!! Betrug!!! Finger weg!!!! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrin H.- Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Twice I’ve triedI have tried twice now to get my very own custom color but my colorist apparently doesn’t listen to what I want and just keeps sending me what they want. Very unhappy. Tried to communicate and have been given auto responses. Would love to communicate right now but instead I am about to cancel because it is so impossible to get what I asked for. I am so unhappy I’m ready to go buy a box of L’Oréal or something. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not satisfied.I did not get the results I was looking for my hair looks like a total mess. My roots are very light and my ends are darker, this is a second time that they sent me a Custom formula that the roots don’t blend with my end’s. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Mauvaise nuanceMalgres 3 ajustements sur 4 commandes, je n’ai pas réussi à avoir voir la nuance que je souhaitais 🙄 Pire la dernière couleur était encore plus fade que la toute première alors que je demandais plus de punch à chaque fois. Je suis très déçue car je trouvais l’idée du coloriste personnel super sympa ! L’idée est bonne mais entre la mauvaise nuance, les cheveux abimés et des délais de livraisons qui changent à chaque fois je préfère en rester là avec esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmilie D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie Coloration Heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |