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Color Set
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67 740 Comentarios de clientes verificados |
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ColorLove the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful customized color!Beautiful color. Easy to use and instructions were great. The kit was so organized and well crafted. I didn’t quite make the 5 stars because I felt like it stripped some moisture out of my hair. The other reason is it didn’t cover my gray hairs, which was the entire reason I was coloring my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPhoylin - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Super FarbeDas nächste mal etwas dunkler Aber Farbe einfach super gut Anwendung 1* Qualität 1* Kundenservice 1** Sehr zufrieden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Erwartung nicht erfülltFarbe deckt nicht intensiv genug und die grauen Ansätze leider gar nicht. Schade! Was gut war - das Shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
ColorI wanted the color to be more red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKati - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The productThe color does not meet up to its advertising standards so therefore I have canceled future color packages. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
NOT HAPPYI asked in great detail when ordering to my stylist. I DO NOT WANT RED IN MY HAIR. I asked for the lightest light brown and this turned my hair mostly RED which I am not happy about. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation on your most recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Doesn’t work-I tried my original hair color late because I had already used one. I wanted to let my grays grow out a little bit so I could really see the benefits from this color. Finally used it… And it made my hair super brassy and brown nowhere close to my dark black and my grays showed up within 24 hours after I had colored it. Follow the instructions to a T. It’s far as I’m concerned it’s no different than what’s out on the market and the drug stores. Then,I tried to cancel my subscription online because I forgot I signed up because it had such great reviews. Sadly my hair actually turned really brassy instead of my roots turning blue like they typically do on my grays they turned light brown, so I tried to cancel it and then unbeknownst to me. I should’ve put my mailbox and they’ve run my credit card again, even though I requested the cancellation. That’s what I call. Great customer service. Keep on sending people product that they don’t want and charging their credit cards. Definitely would not recommend being a wardrobe stylist and personal stylist. I would never suggest to any of my clients, so please stop charging my credit card. I will call customer service again tomorrow and request a second time for you not to charge my card anymore for hair color that doesn’t work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Color PackLove the color results and the package came with everything I needed to accomplish the job. I do own a application brush which I prefer using but it's not necessary to achieve the end result. I did decide to go a darker red so we will see how that is. The multi high and lows in this dye make it look so real and natural. 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Tolle FarbeSchnelle Lieferung!! Ich finde meine Haarfarbe richtig toll! Produkt ist wirklich hochwertig! Habe sonst meine Farbe im Handel gekauft, doch nun werde ich nur noch bei eSalon bestellen! Ein Abo muss man nicht abschließen! Man kann zwischen einmaliger Lieferung oder regelmäßige Lieferung entscheiden! Das kann man beim Bestellvorgang entscheiden! eSalon ist keine Abzocke! Kann ich nur empfehlen! 8 de 9 personas encontraron este comentario útil. ¿Y tú? |