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voleursVous expédie et vous factuer des produits non commandés !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAudrey P. - Merci de nous avoir contactés. Nous sommes désolés pour la confusion concernant notre Abonnement Couleur. Lors de votre premier achat sur notre site, vous aviez la possibilité d'effectuer une commande unique ou de bénéficier de nos offres, grâce à l'Abonnement. Vous choisissez alors la fréquence de livraison de vos commandes, selon vos besoins. L'Abonnement Couleur est très flexible et peut être modifié ou résilié à tout instant depuis votre compte ou en nous contactant. Nous allons donc revenir vers vous par email afin de vous aider ! |
Don't buyMy color exploded. It went on my ceiling, floor, walls, and my blinds. It's on my carpeting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLulu - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorThey got my color right on my first try. All the grey was covered and it looks like my natural color. Easy to use! No chemical smell either. Very pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome colorMan I didn't know if I was going to like this but it is beautiful Geeat job guys!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the color I had hoped forI had requested a copper/auburn color in level 5. My hair turned out to be so dark and more brown than anything (almost like a cherry cola). I also lost a tremendous amount of hair. I asked for a full refund and to stop my service, which in 2 days I got a reply to. The response I got in regard to the hair loss was that it was not normal, and I should see a doctor. Like, what? I have died my hair for the last 20 some years, and have NEVER had hair loss like that. It is clearly something to do with the formula, and not something to see a doctor about. Also, the health care system is burdened, why on earth would ANYONE suggest going to the doctor for post hair dye hair loss. As someone working in Healthcare, this is not a reason to come in. In reality, esalon should take accountability. Additionally, because my hair ended up so dark, I had to lighten it, and then dye it the shade I wanted to begin with. I had chemicals in my hair 3x vs 1x had this actually been the color requested. Don't waste your time or money. Go to the salon ir buy boxed dye. The funny thing is that after leaving my review, a support person reached out with the same auto generated comment that my initial hair color comment also received. Thus supporting that this is not an 'individualized' hair product. It's cooperate greed. I have edited this after the comment below was posted. Buyer beware. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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This color was perfect!After a bit of tweaking my color is just what I want! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Excellent home colourI needed to stop going the salon so often due to the cost of living rise and this has been my saviour. Well done esalon, perfect colour. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I'll buy againPlease just give it a try, it works. Not to mention that the shampoo and conditioner is heaven. It make your hair feel satin smooth and silky. I'm satisfied with this product and will buy again 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorLove the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful ColorThanks to my colorist being patient and listening to my concerns, she formulated a mix that applied effortlessly. The end result is beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |