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Color Set
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67 658 Comentarios de clientes verificados |
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My first trial purchaseI am very satisfied about the root but for ends it really didn't worked for me as I have black asian hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRekha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No grey coverageThis did not cover my grey hair at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
I wasn't happy with my new colorThe new color did not cover my grey it turned it a funky color at first and was gone in two washes This time the color dried my hair out as well, The first color that i ordered had a hint of purple and that one did not dry my hair out . I do not like red in my hair and the new color turned the rest of my hair a reddish color in two washes I need to do a revamp on the color before you send me any more. How do I go about this? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatty - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
mon set de couleur!oui la couleur va bien, mais Je n'ai encore pas reçu ma commande et là ça m'inquiète; d'après le suivi du colis il reste encore 1 jour? rassurez moi! DZ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color I've ever used.Life changing. It's convenient because it ships automatically and you can communicate with a colorist if you have questions or want to adjust the shade. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Farbe passt wieder nichtUnd es greift die Haare mehr an, als der Kram aus der Drogerie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarina L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Abo nicht kündbar über Button, sonst topFarbe alles super. Aber warum wird einem ein Abo aufgezwungen, welches man nicht mal abbestellen kann? Immer tritt ein ominöser Fehler auf beim Versuchen das Abo zu kündigen. Ich habe es schon über 10 mal versucht und bin langsam verzweifelt. Update 01.06.23: Danke das Abo wurde gekündigt. Trotzdem finde ich es schade, das es nicht möglich war dies über den Button „Abo kündigen“ selbst zu tun. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DryProduct doesn’t cover grey very well and my hair is very dry even after using your shampoo and conditioner in the package and no shine at all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPauline - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
VerbesserungsvorschlagSuper Haarfarbe- deckt graue Haare gut ab- sieht sehr natürlich aus- Zusatzprodukte ganz toll/ ein kleiner Verbesserungsvorschlag wäre für Brillenträger Bügelschutzhüllen anbieten-wenn man die Farbe aufgetragen hat,kann man leider die Brille nicht mehr aufsetzen um die Gebrauchsanweisung zu lesen 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Absolute favouriteI was looking at this brand for so so long and finally took the chance and ordered it. From choosing the colour they recommend for me to washing out the colour, everything was perfect. The instructions were so clear, even came with a little sticker so you can stick the instructions on the mirror whilst doing your hair! There was plenty of product to cover my entire hair. My hair looked amazing, so soft, greys gone & colour amazing. I looked like I’d just walked out of a top rated hair salon! Definitely my new go to! Recommended to my mum and she loves it just as much for me, I’m a dark brown & my mum is a light/beige blonde and both of our hair looked amazing! 3 de 5 personas encontraron este comentario útil. ¿Y tú? |