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Color Set
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67 658 Comentarios de clientes verificados |
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Quality decreased dramaticallyLats 2 batches were really bad. This last one in particular. Extreme pigment, so much more than other times and literally zero coverage. I actually want a refund. My grays are still showing which never happened before. Using this for years. I thought last batch was a dud but no you must have changed something as the quality is simply shit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jasmina: We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
DisasterAfter applying the paste on to the hair, I closed the cap of the bottle. After 10 seconds, the bottle got hot and explored. The color splashed all over to my white walls in my bathroom. I did not shake the bottle or nothing, and it went hot and bloated. It is very weird and dangerous. Will never use this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBetty - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experience. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Too expensive, now better than SallysNot worth the expense 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInez - We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazed!As a 1st time user I was skeptical but hopeful. Well the results shocked and amazed me! I could not believe how spot on the color was plus the incredible shine, and It covered my gray completely. No more spending $200-$300 at the hairdresser when eSalon does it better. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Einfach nur tollSchnelle Lieferung, tolles farbergebnis,danke an Katharina auch für das sehr hilfreiche Gespräch am Telefon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Einfach anwendbar mit gutem ErgebnisErst hatte ich Zweifel, ob die Farbe genau meiner entsprechen würde. Doch ich habe sie auf den Punkt richtig getroffen bzw. das Colorationsteam. Somit bin ich mit dem Ergebnis zufrieden. Ich finde die Farbenuance schöner als von meinem Friseur. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productJust what I wanted. Just makes my normal colour more vibrant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color ChangeThis color is much better than the 1 st color. I am disappointed that the color washes off around my face with 1 st wash. I don’t think it covers the gray as well . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Shampoo changedThe shampoo that came with the most recent esalon order was different…a clear rather than creamy shampoo. I did not like it. I never use clarifying shampoos. They are drying to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very badIt didn’t helped, the color was supposed to be darkest brown but it looks like light brown and it does not even cover my grey hair. Very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |