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Color Set
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67 658 Comentarios de clientes verificados |
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New colorThe color now is perfect. Will be updating picture 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!This was my first time ordering hair color from this company. I have been going to a salon for years. I decided to give this a try and I love it! They make it very easy to pick your color. Mine matched what I wanted perfectly! It came with all of the tools that made this very easy to apply. I will continue ordering for years to come. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI had my hair professionally colored and needed a different color, I sent pictures and the new color you mixed was absolutely perfect...and I LOVE it! You truly do amazing work and I'm so thankful for your services...also...anything Kenra is the best, I wish you had their shampoo and conditioner, I would definitely order it from you 😊 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Hair color wrong twice nowI just wrote a detailed note and was almost done. All of a sudden, it deleted it. It is too long to write again. Can someone please call me at 630.296.0199 about a question I have. My phone number is 630.296.0199. Thank you, Susie Holly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe gefällt nichtBin unzufrieden mit dem Ergebnis, die Farbe ist nicht wie vorgestellt und mein Haar fühlt sich trockener an. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosXintong Z.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Color was not what expectedI wanted a dark blond copper tone. Thats what it also Said on the product. Turned out super red!!!! That really sucks since i wanted a fresh up for a Wedding 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Janina: We are sorry to hear that your color wasn't as expected. Please check your emails, we just got back to you to help you further. |
Disappointed!It didn't cover my grey hairs so obviously not the right product for me. The search goes on! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Susan! We are so sorry to hear that your color hasn't covered the greys. Please check your emails, we just got back to you to help you further. |
UnzufriedenDie Farbe wurde von einer Fachkraft aufgetragen. Leider kommt die alte Haarfarbe nach bereits 14 Tagen durch . Daher bin ich sehr enttäuscht. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Need helpI do like the color, packaging, shampoo/conditioner and all the goodies but for some reason it is not dying the hair around front/side hairline. I'm very frustrated. Please help 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJustyne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is so flatThe color has no depth. it is the most boring brown i have ever seen. Before I could even stop it, another order had already shipped so now i owe shipping. Not very happy. I could have bought this from the store with better results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |