67 658 Comentarios de clientes verificados |
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It burned my skinGive it a 3 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAriel - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Produkt genau wie beschriebenIch bin sehr zufrieden Kann man wirklich empfehlen 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Color does not fade away like other store bought productI am happy with eSalon hair color. Color does not fade away and stays the same for a month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Soooo disappointedIt’s hard to list everything wrong with it but first off it stinks, the worst smelling hair dye I’ve ever used. It made my hair feel dry, extremely tangled,frizzy and brittle. I followed the instructions exactly, except for I didn’t have enough dye left to do the final rinse with it. That being said I BARELY had enough to cover my hair, my hair is about to the middle of my back. The free bottle is technically a scam because you need both bottles if you’re following the directions so you really don’t get extra. I made sure to saturate my greys but they didn’t get covered, I’ve never had a problem with my old hair dye. And lastly it is way too dark, it was supposed to be medium brown and now that my hair is dry it’s closer to black than brown. I thought that this was supposed to be better than box dye but L’Oréal Féria has never disappointed me like this 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassandra - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
PerfectThis application was the colour I wanted, thank you so much for all your help! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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LOVE this new color!I was a little nervous after my last experience but my stylist reviewed my pics, listened to my feedback and concerns and got the exact color I’ve been wanting! It is beautiful! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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The color I really wanted !It worked very well. The developer was adjusted for my tough gray hair, and now I'm very happy! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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PerfrctThis is exactly the color I pictured & I love it! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Color matchI have colored twice with these products and am very pleased with the color match. When I pull up a section of hair from my crown area, you cannot see any line where my previous color was done. My hairdresser was impressed! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nicht gutDie farbe hat mein haare fast schwarz gemacht obwohl meine haare heller waren und es ein aufheller war! Ich wollte ein schokobraun 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosR.yz - Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |