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Color Set
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67 649 Comentarios de clientes verificados |
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Not perfectI tried several different formulas to try and match my natural color but it was never quite right. The product is easy and convenient though. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We're truly sorry that our color did not provide the results that you expected and appreciate you sharing your feedback. We are always looking for ways to enhance our color and products. |
Doesn’t cover GrayI’ve tried it 3 times now and it does not cover my grays. It is a lovely color, however a little darker maybe a medium ash blonde and adding Olaplex would be great!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaisy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
A MESSDoes not work for me. It stained my pillow cases for weeks. And even after cancelling after first order I’ve been charged twice since. No where is the a number to call. Unfortunately a really bad experience. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Livraison commandeLes livraisons de commande sont de piètre qualité. Par exemple, je n ai toujours pas reçu ma commande 6433382 du 7 juin.. et je ne peux pas la suivre 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimon N. - Merci pour votre commentaire. Nous apprécions votre patience concernant nos délais de livraison. Nous serions heureux de vous aider et allons revenir vers vous par email afin de vous tenir informer de l'avancée de votre commande. À très vite ! |
DéçueTrop de blond foncé pas assez de roux ou cuivré. C'est de plus en plus fréquent. J'étais très contente maintenant c'est le contraire. C'est pourquoi j'arrête mon abonnement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leider nicht so wie erwartetGenerell sehr schönes Konzept, schnelle Beratung und Versand, sowie sehr einfache Handhabung: top! Leider sind meine Haare ziemlich dunkel geworden mit dem Produkt, ganz besonders in den Längen, obwohl ich die Anweisungen sehr genau befolgt habe. Zudem fand ich den Geruch sehr penetrant und aggressiv - weiß aber nicht, ob da sehr viel zu machen ist. Schade, da ich die Idee hier hinter sehr interessant und spannend fand! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura P.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
My Colorist Nailed It!All I can say is wow! Over the last year, I have been having my hair done at the salon again but as things go, things change. It was time to go back to my tried and true eSalon and I am so glad I did!! My color changed and not only did my colorist make sure she had the right info, I even received a phone call to chat about the changes. Well, to say I was impressed is an understatement. What's more is that with a couple of pictures and some conversation, she created a color for my roots that was SPOT ON! And like most women, I am picky about my color. I was floored at the results! Andrea M - you are a marvel!!! Thank you so much!! 19 de 19 personas encontraron este comentario útil. ¿Y tú? |
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Simply awesome.I discovered this two months ago and I hope I can always afford to buy. (It is 𝒏𝒐𝒕 overly expensive - I'm just poor☺️) 10 de 14 personas encontraron este comentario útil. ¿Y tú? |
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Great colourThank you! 8 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Blue black awesomeMy first order got lost from the post office. I made a report and my color was resent. I got my color and followed the instructions and wooow...I'm impressed. I got the blue black. I love it. Will repurchase. Will tell everyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |