67 649 Comentarios de clientes verificados |
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HaltbarkeitLeider gefällt mir die Farbe nicht, hält nicht lange und möchte auch keine weiteren Lieferungen 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniela S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
TerribleThis was my second order, first one was totally fine, covered my grays perfectly, no issues, this order was horrendous. Little to no grey coverage, the color looks atrocious, I’m just counting down the days til I can go get this color corrected I have no idea what happened between first and second order but this quality on the second order is so bad. This will be my final order from this company. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
orange roots, poor gray coverageorange roots, poor gray coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorThe color is perfect! It's rich looking and shiny. 7 de 10 personas encontraron este comentario útil. ¿Y tú? |
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ImpressiveI ❤️ the packaging it made me feel special/pampered. 2. the how to videos were so thorough easy to understand and faq had every answers and questions making it the 1st time in a LONG TIME I actually covered all my tons of gray including the back I had my kids check my head at all angles. and I liked the amount of color I hv thick med length hair and drugstore brand I hv to cut applicator with big scissors to get every last trop on ends. It has held up amazingly at 6 weeks. so now I want but weighing the can I afford or gtta wait. it's the shipping tht kills and sometimes I can only afford 25-30 not 75$ -100$ for free shipping. I'm in the Restaurant industry it's brutal. Very Impressed with a first time use 6 de 9 personas encontraron este comentario útil. ¿Y tú? |
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SuperEndlich die Haarfarbe die ich wollte. Perfekte Grauabdeckung und sieht wunderschön aus. Nach der Schritt für Schritt Anleitung ganz einfach aufzutragen.. Ich bin begeistert. Wie frisch vom Friseur... 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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TopTop 👍 rien a dire ravie de la. Couleur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful hairdyeMy hair was unaffected by the dye, meaning it stayed healthy and very happy. It is important to follow the directions exactly if you are attempting to cover gray. The color I chose is too light for me and right now I can't afford the cost, but I plan to come back to e-salon and I would recommend it to anyone!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DéçueLivraison et qualité du colis très bien, en revanche quantité du produit insuffisante et ne couvre pas les cheveux blancs. Je vais essayer de faire corriger le mélange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabelle L. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
Nice coverageVery nice all over color and the products covers your entire head but I would prefer a color with copper. Now I’m a brunette. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIngrid - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |