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Farbe deckt schlecht und hat einen Rotstich ergebenFarbe war recht flüssig und schwer aufzutragen. Ergebnis enttäuschend - Farbe deckt schlecht und hat einen Rotstich. Absatz wurde heller als die Länge. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarin R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Red!!Product turned my dark blond golden highlights red! Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I wasn’t impressed with the color that I gotI wish it would of been lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDolores - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Shipped in 110° heatI haven't received my color yet, but have received updated shipping information. My order will take over 5 days in upwards of 110° heat. Not sure if I can trust the product after being exposed to these temperatures. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith - We're truly sorry that the shipping time is taking longer than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ExcellentWhat a brilliant way to have the perfect hair colour. I was finding it harder to get to my hairdressers due to my husband being ill and decided to dye my own hair. Whilst researching the best home hair dyes I came across this company. So pleased I did, I have only had one pack but will be sure to carry on. The colour is perfect, the equipment etc is so very easy to use, if only I had found them before. I’ll not change now. 14 de 15 personas encontraron este comentario útil. ¿Y tú? |
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So easy to useLove the color palette and the ease of use. Very detailed instructions and a great way to save money and time 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Color setDefinitely the best hair color I’ve used. Comes out looking very professionally done. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Loved itI have been dyeing my hair at home for quite some time (I also have gone to hair salons) and I have been struggling to find a good hair color that could cover my greys while also achieving a uniform color. So I was quite excited to try esalon. I really loved the experience of having a personalized color set delivered at my door. The cute box included everything I needed to achieve a great color, the instructions were very clear and I appreciated the fact that I could stick them on my wall and read along as I dyed my hair. The color came out exactly as explained on the instructions. I am looking forward to my next order. I also appreciate the impeccable custom support that I received. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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ColorationJ’ai bien reçu mon colis et c’est aujourd’hui que j’ai fait la couleur elle est très très belle ça m’a changé le visage je voulais savoir combien de temps pour refaire une deuxième coloration .bien à vous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeriem - Merci d’avoir partagé votre expérience, ça nous fait vraiment plaisir ; nous sommes super ravis que vous soyez satisfaite de la couleur ! Nous conseillons d'attendre au moins deux semaines entre les colorations, mais ensuite cela dépends de votre repousse. Souvenez-vous, votre Abonnement Couleur est super flexible et vous pouvez reporter votre prochaine livraison à tout moment, selon vos besoins, tout en continuant à profiter de la réduction de -20 %. En plus, vous avez plein d’avantages pendant l'année ! |
Fab ColourColour matched my current colour. I did find i probably could’ve been done with more product luckily I still had a Previous order so had 2 boxes. Missed the fact you don’t get a brush with it now as I couldn’t find mine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |