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Color Set
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67 740 Comentarios de clientes verificados |
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Wrong colorI said don't like color and anyway sending and pay for that. Ugh 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohanna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Änderung hat sich gelohnt!Nachdem meine Farbe entsprechend meiner Wünsche geändert wurde, bin in total zufrieden. Die Grauabdeckung ist intensiver und meine Haare wirken immer noch natürlich. Ein großes Lob an die Collorristin. Ganz lieben Dank. Ich bin sehr zufrieden. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Need to adjustRealizing that I need to change the color so it blends better and my hair grows. One week in and I can already see a distinct difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMorgan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
A little brassyI love the highlighting but it came out a little brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRandi - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not what I expectedBased on the answers that I provided and what I wanted, I did not get what I wanted. The color was so much darker than what I wanted and in my opinion did not compliment my skin tone at all. It actually played down my skin tone. I have had way better results from box color bought from a drugstore. The instructions were confusing and the only reason for the 2 stars that I rated were for the smell. It smells amazing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - We’re sorry to hear that your color came out darker than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order. We look forward to crafting your custom color! |
A little disappointedIt didn't cover my grays as well as I thought it would, considering the price of the product.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJesy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
perfect resultsI had an absolute perfect custome color and results. Very happy with this service and my custom Red Hair color. 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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They listened!!I asked that my color be re-worked because I was spending a lot of time outside and up in the mountains. I asked that my color be lightened and added a bit more gold and no pearl. Previous color was pearl mahogany, now it is a beautiful reddish copper, which I love! Thank you so much to Stephanie S (my colorist) and to Silvia as well!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Sehr zufriedenAlso mir gefällt die Farbe sehr habe sogar das Gefühl das meine Haare heller geworden sind was ich super finde. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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AttenteBonjour, j'attends toujours ma commande du 15 juillet heureusement que je n'attendais pas pour faire ma couleur car bonjour les racines. Le délai de livraison est vraiment long je suis un peu déçue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine B. - Merci pour votre commentaire. Nous apprécions votre patience concernant nos délais de livraison. Nos équipes vous ont contactés par email pour plus d'information. N'hésitez pas à revenir vers nous si vous avez des questions ou si vous ne recevez pas votre commande dans les délais indiqués, nous serions heureux de vous aider. |