67 740 Comentarios de clientes verificados |
|
Mostrar: |
|
Grey coverageI followed all of your instructions applied dye to Grey streaks first and made sure that it was well covered it looked great for 3 days then the Grey was back.I used color protection shampoo and rinse. The color should be bright and shiny but it's not. I'm vary unhappy and will not be reordering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebra - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover graysI followed the directions exactly as instructed. The final results were disappointing as I can still see my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBecky - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color was greatColor was beautiful when it first went on my hair but it’s been a few weeks and my permanent hair color is still washing out and coming off on my towels, it’s very much lighter than it originally was almost to the point it’s not really there too much anymore, maybe I did something wrong and if so that’s on me but I’m not too sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMakenzie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Shiny rich colourGorgeous shiny and rich shade. Lasts long..if only my hair didn’t grow so fast to let the roots show. Much shinier than regular box colour. Colourist can adjust shade as you request it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Super professionelle HaarfarbeIch habe heute meine erste Bestellung erhalten und sofort ausprobiert. Ich bin total begeistert von der Farbe und der Pflege. Meine Haare sind super toll geworden. Die Farbe ist genau, wie gewünscht und die Haare fühlen sich ganz toll an und sehen auch so aus. Das ist für mich derzeit etwas ganz besonderes, da ich seit Dezember 2022 Chemotherapie bekomme und meine Haare extrem kaputt sind. Danke für das tolle Ergebnis. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
Custom Hair ColorI love my golden blond. It's perfect for me, and the application process was very easy. I will keep using eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
BeautifulI look like my hair was done in a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Not rightThe last color was better but not right yet. I don’t want any color right now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
BewertungSchlechtes Ergebnis 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosChristine S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
The Last Order I GotI have been happy until now. The color didn't take evenly or the color it was suppose to be. The top front of my hair is lighter than the rest also. Not happy at all ! And I did it the same as always. Possible to refund at all ? Debbie Curran-DeCaro 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebbie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |