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Color Set
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67 649 Comentarios de clientes verificados |
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Super Farbe BeratungHerzlichen Dank für sehr guten Farbenauswahl , die Farbe wirkt sehr harmonisch und natürlich!! Bin sehr positiv überrascht mit den Effekt, Noch mal vielen Dank am Stefanie S . Liebe Grüße Joanna 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Too darkI need to order a lighter color. Love the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Farbe superFarbe schön nun bin ich auf die Haltbarkeit gespannt Kundenservice ist super es wird daran gearbeitet bis die Farbe passt Danke 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ein kleines MankoIch bin von der Farbe begeistert, ein kleine Beschwerde habe ich in der Anleitung werden ein paar zweite Handschuhe erwähnt die es aber nicht gab für mich nicht so schlimm habe immer welche zu Hause für manche Arbeiten . Deshalb kein Punkt Abzug zumal ich von Farbe so begeistert bin. Auch die Haare sind nicht geschädigt glänzen und fühlen sich gut an. Bin überzeugt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FarbänderungProblematik war: Haarfarbe zu hell, vog allem für den Haaransatz bei den Schläfen. Ergebnis mit neuer Farbe war besser, aber noch nicht optimal. Eine weitere Herausforderung ist, dass mein Haar mehr Rotpigmente hat als andere und daher gerne zu einem leichten Rotstich tendiert. Mal schauen 😀 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Does not lastAfter 2 washes the color is gone. Very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Cristina! We are so sorry to hear that your color is gone after two washes. Please check your emails, we have got back to you to help you further. |
Color needs a tweakThe coverage was great, and the color lasted, but I would like a more golden color. Can we make it as yellow as possible next time? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not quite what I asked for.I LOVED the color I got the first time. I tried asking for that color back, but because I needed to change the folor of the roots to a little bit of darker color they told me they had to change the ends as well. I do not understand that! This time I'm not happy, once again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbby - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not enough Grey coverageNot enough color to cover my hair. Esp the Grey! Plus it's not as red as I like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorPoor gray coverage, roots faded out to red, resulting in my having 3 colors of hair--gray roots after 2 weeks, then faded red, then brown. I have taken to wearing hats. I have sent pictures of my tri-color hair 3 times now, and still not getting the right color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |