67 649 Comentarios de clientes verificados |
|
Mostrar: |
|
Just what I orderedFirst time getting this . It was great , colour came exactly how I ordered it and the colour is keeping well . The items that come with it all packaged well in the box . They were Fantastic. Can’t wait for my next order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
UnevenI feel that although this is marketed as a custom colour, that isn't truly the case. When choosing the colour I added a picture of my current hair for reference which clearly showed that the bottom half of my hair was more vibrant than the top, but I feel that I was just sent a generic mix for my roots and ends based on my initial choice online rather than doctoring it according to how my hair is currently. I wanted the colour to appear uniform overall but I was given dark blonde/red/copper for my roots, and a red/copper mix only for my lengths. I was cynical before I even started as I felt that the red/copper mix on top of the already more vibrant hair would make the overall outcome unbalanced. Still I proceeded with trust but unfortunately I was right-the resulting colour came out much more vibrant on my lengths, resulting in an uneven overall appearance. A plus is that my hair feels soft and healthy even after colouring! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Sandie! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
It was too redI ordered a cold tone; however, at the end the final colour had a strong red shadow, it took almost two weeks to get rid of it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Madina! We are sorry to hear that your color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
Grey coverageI followed all of your instructions applied dye to Grey streaks first and made sure that it was well covered it looked great for 3 days then the Grey was back.I used color protection shampoo and rinse. The color should be bright and shiny but it's not. I'm vary unhappy and will not be reordering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebra - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover graysI followed the directions exactly as instructed. The final results were disappointing as I can still see my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBecky - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color was greatColor was beautiful when it first went on my hair but it’s been a few weeks and my permanent hair color is still washing out and coming off on my towels, it’s very much lighter than it originally was almost to the point it’s not really there too much anymore, maybe I did something wrong and if so that’s on me but I’m not too sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMakenzie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Shiny rich colourGorgeous shiny and rich shade. Lasts long..if only my hair didn’t grow so fast to let the roots show. Much shinier than regular box colour. Colourist can adjust shade as you request it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Super professionelle HaarfarbeIch habe heute meine erste Bestellung erhalten und sofort ausprobiert. Ich bin total begeistert von der Farbe und der Pflege. Meine Haare sind super toll geworden. Die Farbe ist genau, wie gewünscht und die Haare fühlen sich ganz toll an und sehen auch so aus. Das ist für mich derzeit etwas ganz besonderes, da ich seit Dezember 2022 Chemotherapie bekomme und meine Haare extrem kaputt sind. Danke für das tolle Ergebnis. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
Custom Hair ColorI love my golden blond. It's perfect for me, and the application process was very easy. I will keep using eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
BeautifulI look like my hair was done in a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |