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Color Set
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67 740 Comentarios de clientes verificados |
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Uneven colourI am very disappointed with the result. While the root color was clearly modified to my request (darker, less copper) and turned out really beautiful, the colour for the length is practically the same as before and now I have two different colors on my head. It's giving me a heavy "outgrown roots" kind of look and I don't like it at all. I don't understand why the colour for the length is such a different shade from the roots and why this wasn't adjusted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Renée! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Brilliant productFirst time trying e salon. You can definitely tell it's not a box colour. The texture and cover of the dye is great. Really easy process. Can't wait for my next box. 6 de 8 personas encontraron este comentario útil. ¿Y tú? |
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HaarfärbesetSuper Farbe, bin sehr zufrieden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Klasse FarbeBin absolut Glück mit meiner Haarfarbe 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorationDéçue par la couleur qui ne fixe pas bien 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNADINE A. - Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que votre coloration vous a déçue. Nos Experts Coloristes vont faire en sorte d'ajuster votre formulation selon vos besoins afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus de détails. |
WasteAlthough I love the color, I’d rather go gray and lose all the waste that comes in the box. I don’t order as often as I used to because I can buy just the color in local salon here, without all the extra “stuff” that goes to waste. An option for JUST the color would be wonderful. When I called about this, I was told to donate the extras to a homeless shelter. Think about that for a minute. Also, gray coverage is difficult. Color is beautiful, but fades within the week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color came out red -I don't know what happened to this company - it used to be right on but the last order was too red, they graciously made another suggestion and I had the same problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBillie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough colorInformed you that there was not enough color for my hair thickness, and was sent an email that a free additional set would be sent that I never received. Jut got another shipment with the same amount. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We’re truly sorry that our color did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
First time I’m used this product.Just to say I wasn’t sure about this hair colour.Then once I’m used it to colour my hair.It was very good nice soft feeling to my hair.Would definitely use this again. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Good Matchup, Great Grey CoverageThe tech team is pretty well genius in color matching. The only "nit" I have is it's pretty difficult to apply to only the grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |