67 740 Comentarios de clientes verificados |
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Keine Grauabdeckung, Menge nicht ausreichendDie Menge der Farbe reicht leider überhaupt nicht aus für etwas längeres Haar (schulterlang!) . Zudem ist die Coloration ziemlich dunkel und nicht natürlich und deckt leider auch die kleinen grauen Häärchen nicht ab. Ich habe mehrfach mitgeteilt dass ich nicht zufrieden bin und dennoch keine Rückmeldung erhalten, stattdessen wurden die Beträge fleißig weiter abgebucht! Von Garantie und Professionalität keine Spur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer U. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Too orangeNot seems natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Victoria! We are sorry to hear that your color was too orange. Please check your emails, we just got back to you to help you further. |
No gray coverage!Very upset after all the work and time I still have gray and in fact it's even more noticeable! I won't be ordering again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gray RootsI followed the instruction directly. I even allowed it to stay a bit longer, but I still have gray roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharm - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColourA very natural color that blends in perfectly to my skin tone. No fuss, beautifully packaged. Love the fact it caters for my sensitive skin and I feel happy and secure in the knowledge it’s kind to my scalp. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Much easier than going to a salonI tried going to the salon to get my hair done and the process for me is just too time consuming. The last time I went to a salon I also was not so satisfied with the color. Since I started coloring at home I can do it anytime I want and as a busy working mom of 2, I appreciate the flexibility. The products are easy to apply, the instructions are simple to follow and the color is just the best. It is the closest I could get to my original color. Most of the time people can't believe I color my hair. Gray coverage is excellent for me too. 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Fab ColourI love this colour. Just perfect for what I wanted in a hair colour. The shampoo and conditioner smell lovely too. Came in lovely packaging with everything supplied. Thanks. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Très bon programmeFacile à faire la coloration résultat a chaque fois satisfaisant 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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PositifAvis positif 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Affordable, high-quality hair color!Absolutely loved everything about this coloring kit. I wanted a warm auburn/mahogany color and my stylist was spot-on with their suggestion to go with a lighter shade!!! The kit came with more than enough product (I always ran out of product with drugstore kits) and the included instructions were large print and very easy-to-read. If the price of getting your hair professionally colored makes you throw up in your mouth a little bit (like we could straight up feed a 3rd-world country for 10 years with the price of one general coloring sesh, 15 years with highlights) but want something a little nicer than those slightly-unnerving drugstore kits, BUY THIS KIT!! I honestly notice zero difference with this kit vs. getting professionally-colored (but I will admit I am rather laidback with my hair and do not care for highlighting)... ~ For reference, I previously had a fading auburn color with some serious darker roots (I naturally have medium-dark brown hair w neutral undertones, no gray). Shoulder length with slightly wavy/straight texture.~ On a side note, as a total product design nerd, I give everything about this kit a 10/10 - from the custom labels to the tiny bottles to the instruction sheet to even the box...total cuteness overload!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |