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Grey hair not covered properlyI’m happy with the colour but some of my grey hair became visible within 1 week of dying it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHana N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Light beige blondeThis was my sexy colour so paid more attention on the roots. It’s not come out the same colour. My roots are ginger. I’ll not be ordering any more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWilson thomason J. - Thank you for your feedback. We are so sorry that your hair colour didn't meet your expectations, and we really want to make things right. We will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gray rootsWell i really excited about this color hoping it was cover my roots where i would not have to go darker. I liked how it didn't leave a tint around my edges and was too dark on my hair as using a darker brown color from my salon. Would love to try again but the color takes also too long to be delivered. Thanks Jennifer R 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Good product but kinda priceyEasy to use - instructions were very simple. Like that a timer and 2 pair (instead of the usual 1 pair) of gloves and hair clips were included, and a sticker to hang the instruction sheet where it was visible at all times without having to be handled was a nice added touch. All the little extras were very nice and greatly appreciated. Arrived quickly, loved the personal (via internet) treatment. Can't wait to see how long the color actually lasts before it needs to be touched up. I plan to post again then 14 de 14 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentGreat product the best I have tried 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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They do such a great job at ESalonAs a natural redhead who is now middle aged …. I have had a colorist mess up my hair so many times that I was finally jaded enough with EVERYTHING I’d tried at the salon to try DIY color. I thought - it can only get better than what I was doing, which was paying $225 a pop for the privilege of having a stylist turn my hair accidentally pink at every third visit. I have been impressed from the very beginning. I love esalon. This is so much more than DIY hair color in a box. They always respond to my change requests and it’s always looked fantastic. Never going back to the salon!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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The best colorI love ❤️ the color 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great productLove eSalon! The color is perfect and I’m saving one hundred dollars a month by not using my hairdresser! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Color SetIch bin begeistert habe natürlich beim ersten Mal nicht den ganzen grauen Ansatz getroffen aber diese Farbe ist einfach schön und das wenige was nicht getroffen ist... naja .... Bin echt begeistert 👍 5 Sterne 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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EnttäuschtGuten Tag, ich habe bei Ihnen meine persönliche Haarfarbe bestellt, die ich ja auch erhalten habe. Es wurde, da ich Erstbestellerin war im Doppelpakt geliefert. Ich war sehr gespannt darauf, wie das Ergebnis aussehen wird. Nach der ersten Coloration war ich mit dem Ergebnis sehr zufrieden. Heute habe ich nun die 2. Packung der Coloration angewendet und bin mehr als entsetzt. Meine sonst gewollte und gefärbte Haarfarbe war immer Schokobraun. Jetzt ist die ganze Kopfhaut und der Haaransatz rot. So kann ich es nicht lassen und muss morgen nachfärben. Also werde ich wieder die Haarfarbe in der Drogerie kaufen. Zufriedenheit ist etwas anderes. Ich verlange mein Geld zurück. Ich gebe Ihnen negative Kritik. Mit freundlichen Grüßen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina F. Vielen Dank für Ihr Feedback. Es tut mir sehr leid für das Missverständnis. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |