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Impressive...I have to say was highly impressed with my new hair colouring product. My only criticism is that my new hair growth at the roots came out a more golden colour than the remainder of my hair but hopefully that will be resolved on my second delivery having informed the team of this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great colournot enough when very thick hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I wantedI gave very little description as to what color I was looking for, mostly because I wasn't sure how to describe what I wanted. With a photo of me and that short description, my eSalon stylist customized the perfect dk brown/copper combination. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoverageGood covering, just afew white hairs are slightly lighter than some 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color that looks great, covers gray and stays true.This is a medium blonde which I am using to color gray hair. I am pleased with it as a natural-looking shade. My only disappointment is that the color doesn't hold at the temples. After 7-10 days I need to touch up the gray with a temporary rinse. (Roux Fancifull bashful blonde #56) Any suggestions? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RedI really like the color, wish I could color all my hair and not just my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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niceMy only complaint is it still appears slightly brassy looking and doesn't stay darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hard color to keepI have chosen red as my hair color which is hard to keep maintained as far as the vibrant color. The color enhancing shampoo is helpful. This color stays longer and is beautiful. However, despite using colorsafe hair products (expensive and known for being color safe), I've noticed the bottom half of my hair turns lighter than the rest of my hair within 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EndsThe ends of my hair is still too dark. The roots turned out fine, but I need the length of my hair to be the same color. We need to go lighter even if I use it only on the length and ends of my hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Hair colorI loved this product when first started using but now I notice no covering grey as well as it doesn't last long do you have any suggestions I like this color but need to maybe add something to it to keep the greys on the sides of my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |