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Color Set
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67 726 Comentarios de clientes verificados |
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2 different colors = 2 tone hair not 1 toneVery disappointed. Followed instructions to the "t". Did NOT cover gray roots, made roots 2 shades lighter than ends. Embarrassing. Cannot even wear pony tails , then can really see the difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRochel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too lightThe highlights were too light to blend both my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKylie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect colorEasy to use and yet great salon color results! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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1 er essaiJ ai reçu et testé ma première commande j en suis ravie, très bonne coloration qui n abîmé pas les cheveux, la couleur couvre bien et ne dégorge pas. Je recommande ! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitLa couleur est vraiment parfaite, je suis très satisfaite, je recommande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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💯 NOT the color I requested.This color COULDN’T be more wrong. I even sent a picture of the EXACT color I wanted. Do NOT recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t come out the color expectedI dyed my hair 4 days ago with the kit and I was really excited to see my result and I was really disappointed. I see little to no changes. I most color i see is probably on my front hair line. I actually waited 15 minutes more passed the suggested time to wash off do the next step. I don’t know what else to say but this color kit give me the same result as the box color I can buy at any store. Probably will not be continuing this subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThuy - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
wrong colorwrong color and doesn't cover gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect colorI was nervous about changing the color I have been using for so long, but it turned out to be a perfect change. Thank you 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Really likeReally like my demi colour will be ordering again as I have only just joined, I am finding the service very professional and happy with the care to detail and communication receiving 1 de 1 personas encontraron este comentario útil. ¿Y tú? |