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Color Set
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67 726 Comentarios de clientes verificados |
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Colour perfectI had 2 orders prior to this one and felt them to be a shade too dark. Sent a request to lighten the colour and an image of what I was looking for and the colour was just perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedVery drying, contains ammonia and didn’t cover my grays at all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnhappyMy beautician colored my hair on a Wednesday. A week later my gray is showing. Hair color is more like a rinse instead of a dye. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErnestine - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Farbe nicht wie gedachtSchöne Farbe aber leider ist kein Kupfer Ton zu erkennen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia G.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Perfect colorPerfect color! I was a bit skeptical about this but the color was just right and I'm so happy that I tried it. My colorist, Silvia, got it. I sent a few pics and told her all about my hair and how it reacts to certain colors and explained what I wanted and the color was perfect. Love the kit as it comes with everything that is needed. My hair feels soft after coloring, not dry. Love the shampoo and conditioner they provide. Price is right, too. I recommend that you try this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy with the ease and end result!I'm thrilled to be able to get this auto shipped to my home. I love the results and how easy it is to tweak the formula if I want it a little more this or that. Great for my budget, too!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ich bin total begeistertImmer wieder gerne. Bin total begeistert davon. Einfach in der Anwendung und ne tolle Farbe. ♥️ 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Like the new formulaI was unhappy with my original hair color, but was very happy with your response. You sent me a free color kit, and I like the color much better! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Your website is deceptive.I DID NOT SIGN UP FOR AN ONGOING HAIR COLOR DELIVERY. I AM NOT PAYING FOR THIS SECOND DELIVERY YOU TOLD ME ABOUT - AFTER, CONVENIENT FOR YOU, RIGHT - YOU SHIPPED IT . YOUR PHONE HELP IS NOT AT ALL. YOUR WEBSITE MAKES IT DIFFICULT TO SAY NO TO SUBSCRIPTION BECUASE ITS HIDDEN FROM THE ONLINE USER UNTIL YOU CREATE A FIRST ORDER - AND ITS ONLY AFTER THAT FIRST ORDER CAN I FIND CANCEL OR HOLD. I DO NOT EVER WANT ANY ORDERS FROM ESALON AGAIN. I AM NOT INTERESTED IN YOUR FLOOD OF MARKETING EMAILS EITHER. DO YOU THINK PEOPLE COLOR THEIR HAIR EVERY OTHER DAY????? THE COLOR ITSELF WAS NOT GREAT AND ITS DIFFICULT TO USE. BUT MOSTLY ITS YOUR DECEPTIVE SALES PRACTICES THAT CAUSED THIS REVIEW. I NEVER SIGNED UP FOR A SUBSCRIPTION, AND YOU MAKE IT DIFFICULT ON SITE TO FIND AND CANCEL. THIS IS THE ONLY WAY I CAN CONTACT YOUR COMPANY TO MAKE THIS COMPLAINT AND TO CANCEL. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nein ich war nicht zufriedenDie Farbe war viel zu dunkel ich wollte nur ein Bisschen dunkler,jetzt bin ich schwarz auf den Kopf 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimone H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |