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Color Set
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67 726 Comentarios de clientes verificados |
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Love itThe exact color I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Severe reactionI had a severe reaction with your product. Ended up in A&E in the hospital because of swelling itching and rashes on my body. I was given steroids for 2 weeks. It was horrible 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Zunaira! We are so sorry to hear that you had a severe reaction that could have been caused by our hair dye. Please check your emails, we just got back to you to help you further. |
CanceledCanceled, yet still received 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Customer ServiceMy order hasn't arrived this time. Shipped 2 weeks ago. I can't get through to customer service. It won't allow me to submit my query online -keeps saying there's an error. (When my product arrived previously I was happy with it). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Mag! We are so sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Great product, non existent customer careEverything is great until there is any issue you would need customer care team for. My order went missing and I already tried to contact them since last week and not even one reply. Very frustrating, colour is great but I’m thinking about cancelling my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Monika! We are sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Meine FarbeMit dieser Farbe bin ich mehr als zufrieden. Sie deckt die grauen Ansätze perfekt ab, verblasst nicht so schnell und verleiht dem Haar ein natürliches Braun. Super!! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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IncroyableJ’ai commandé ma 1er coffret de coloration sans trop y croire. Après 12 ans de coloration chez mon coiffeur je restais sceptique sur les chances que ce nouveau produit me fasse modifier mes habitudes. Mais après ma 1ere coloration, j’ai été éblouie! Je ne m’attendais pas à être aussi satisfaite. La couleur était naturelle, vibrante, j’ai tout de suite adoré le reflet. Placer la couleur soi-même était aussi très satisfaisant, c’est fun à réaliser et puis j’adore ne pas avoir à me préoccuper de savoir quand je vais trouver le temps d’aller chez le coiffeur (c’est toujours un combat avec mon emploi du temps professionnel). Maintenant je peux faire la couleur quand je veux dès que j’ai un peu de temps le soir à la maison. Ça a tout changé! Merci 🙏🏻😃 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Always PerfectI love how if I don’t like the color a colorist will listen to me and adjust to my liking. ESalon is really the best all the way around. Unlike most hair coloring products it has a mild fragrance and my hair feels great looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosToni - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
KatastrophalIch habe eine komplett andere Farbe als ich wollte! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMayte F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Will not stick to my hair!This dye will not take to my hair, doesn't cover my roots and washed out rapid! I'm very sorry, but this is the worst dye I have ever used, and I've been dying my hair for 20 years. Not for me. Sorry. X 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Caitlin! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |