67 642 Comentarios de clientes verificados |
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Loved it, but it only lasted 10 days!!I love the color and feel and it's so easy to apply.. But it only lasted about 10 days before the gray was showing where I colored. Awaiting a response to see what the fix is! Nice color and feel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colorLoved the color Just didn't cover my gray as good as i wanted it to but looked nice for a week Shampoo was also good thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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i love it i don't have to color my har as much and i have natural cuely hair soso it tends to frizz but with this product it comes out smooth and silky 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!A bit pricier than store bought brands, but well worth it! Consistent quality every time. This system gives you the ability to tweak your color until you get exactly what you are looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great custom hair colorThe color was too dark the first time but after it was adjusted by eSalon, it looks very flattering now. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was a bit darkI loved the fact that there was no offensive odor and the color applied very evenly. However, the color I requested wasn't exactly what I received, as the final outcome was much darker than I desired. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelody - We’re sorry that you were unhappy with the results of your custom hair color. We see that your colorist reviewed your comments and adjusted the formulation for your recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation. |
Good at home hair colorI like the color and price, but have found that it has a tendency to cause some scalp irritation/itching. Regardless, I continue to use the product because the irritation only lasts a couple of days after application. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I think my request was either not clear or misunderstoodPlease cancel my membership. The color was much too red. It was as if my request was ignored. If anything, my hair was lighter and redder not darker and less red. Please cancel my membership. I am not interested in receiving any more shipments. I just read the guarantee. Please refund my last payment 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryellen- We apologize that your were not satisfied with your hair color. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Do not want discontinue pleasePlease discontinue.. Did not like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl- We apologize that your were not satisfied with your hair color. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
TerribleIt didn't change my hair color at all. I could still see a definite line at my roots. It didn't cover my gray and it DISTROYED my hair. I'm completely disappointed I this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMindy- We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |