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Color Set
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67 642 Comentarios de clientes verificados |
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no send no more , because my hair stay black, the hair color only color my scalscalp only take the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what it used to beWhen I first started using this hair color, I was thrilled with the product. It was a 2 step process then and worked better than any color I'd ever used. Step 2 was a wonderful serum-like liquid that made my hair soft and glossy. The gray was covered for 8 weeks. Without notice, the step 2 glosser was no longer included with the hair color but available if you paid extra for it. Also, unfortunately, my gray didn't stay covered for any more than 3 weeks. Very disappointing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - Thank you for sharing your feedback with us. We apologize for the confusion caused by the gloss bottles, you are still fully able to order the additional second bottle if you feel that your ends are looking drab. For the root coverage, your hair may now be growing faster or, as your hair continues to turn gray, may be becoming more resistant to color. eSalon is prepared to adjust for these types of changes if they need to be made. Changes to your orders can be requested when you place an order, send and email, or give us a call. |
uneven coloringIn my order I told them that my hair was resistant to color so I assumed that they took that into consideration when making my formula and instructions. I followed the instructions completely and the only part of my hair that came out colored was the roots. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re sorry that your hair color came out uneven. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation. |
Didn't cover greyI like the overall colour, though I was hoping for a touch lighter. It mostly neutralized the red tones from the previous blend. I was a bit disappointed that I could still clearly see the grey strands, particularly by my ears. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. |
Best product for coloring Graylove this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great grey coverageThis is the first time I have used eSalon hair colour. I absolutely love it, great colour and great grey coverage. Lasts well too. My hair is in great condition. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color available at the best priceI love the customized service and also love being able to set the frequency of delivery to suit my schedule for when I'm ready to color my hair again. Several people have commented on how natural the color looks, including a hair care professional who ended up asking me for eSalon's information! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was perfectly matched to my natural color!Loved how easy the entire process was/is. There's no need to go to a salon for anything other than trims for me! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itLove the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorThe hair color is exactly what I am wanting and holds longer to the gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |