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Color Set
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67 726 Comentarios de clientes verificados |
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Wrong colourI asked for a dark brown copper red. But my hair has turned out a purple/red brown. Not satisfied at all and extremely let down. Do not recommend at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kassie! We are so sorry to hear that your color has turned out different from what you expected. Please check your emails, we just got back to you to help you further. |
Color is Nice But Poor Gray CoverageI really like the color but have to use another product to cover gray roots. Trying to figure out how to cancel on the auto-ship is next to impossible on the site. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Très belle couleurC’est exactement la couleur que je souhaitais. Le shampooing et le soin sont bien adaptés. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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AmazingAbsolutely love my colour!! The packaging was beautiful too, I'm so impressed I’ve told all my friends about it. I’ll never go back to an expensive salon again!! Thanks you so much 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Great all over coverageThank you, this is exactly the fall color I was hoping for! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colourI was really struggling to find a box dye in the colour I wanted and grey coverage wasn't great! I tried esalon for the 1st time and have a beautiful, natural colour!! Ammonia free, 100% grey coverage all delivered in a lovely giftbox 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thank goodness I did a strand testDecided to do a strand test before coloring. Thank goodness I did! The color turned my hair more of an orange color. Certainly not any blonde, as it was supposed to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We apologize that you aren’t happy with your hair color outcome after trying the strand test. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Please keep your eye out for an email from us for your next steps! |
Colour was perfectThe colour was absolutely perfect I loved the personalization it had! The one thing im not to happy about is that I’ve only had it in over a week and I’ve washed it 3 times and it’s almost completely out of my hair! I was hoping it would have lasted 24 washes like it said because I loved the way it came out. Just disappointed with how long it is actually lasting in my hair because I am so obsessed with the product it’s self! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Ganz übliche ChemiekeuleHabe eine besonders hochwertige Farbe erwartet. Fehlanzeige. Schon beim Zusammenmixen tränten mir die Augen. Das Bad während und nach der Anwendung - wie ein Atomkraftwerk. Könnte man bei blonden, hellen Tönen nachvollziehen. Bei Schwarzbraun jedoch wirklich unnötig. So unangenehm war das Haarefärben schon lange nicht mehr. Verpackung, Fläschchen, Shampoo, Spülung, Pinsel, Handschuhe - alles Billigkram. Ergebnis ist o.k. Musste aber zusätzlich noch meine Haarmaske draufklatschen. Die Haare wären sonst viel zu trocken. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronika R. - Es tut uns leid zu hören, dass wir mit der Anwendung des Produktes Ihren Erwartungen nicht entsprechen konnten. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.Wir schätzen Ihr Feedback wirklich sehr. |
too lightcolor was too light and didn't cover well the grays, need it to be abit more darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeysel - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |