67 649 Comentarios de clientes verificados |
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Love this product!I have been using esalon for 2 years now I love it, amazing multi tonal colour and high gloss shine . My friends don't believe I do my own hair. Fantastic product highly recommend it . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still Loving My Color!Once again I am pleased with my second purchase of coloring from Esalon! It coversion great and is easy to apply! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PleasedHaving never had my hair professionally dyed, I can only say... Why pay so much? I am please with the results I get here. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love My Color!I gave 4 stars for my 'Made for You' only because it is almost perfect! Love the perfect color every time I color my hair. For a 5-star rating, it could be better without all the harsh chemicals, e.g. aluminum, etc. Hopefully Esalon is working on making available an aluminum-free product in the future! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I was skeptical. But it's beautiful!This hair color has staying power! My hair just doesn't hold color especially after a day or two in the sun but it's been 6 weeks and still beautiful!! Happy Customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works for me!!!The first color they mix for me felt a little off, although I got a ton of complements. I made a quick call to them, they fixed it for me, now I'm in love. My hair looks so healthy, and the color is spot on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorThere is way too much product for my thin hair. I split it in two. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So disappointingI was so excited to dye my hair when I received the package in the mail; however, the results were nothing like I expected. In fact, it doesn't even look like I colored my hair and the result is so similar to my naturally dull, ugly light brown natural color that I'm so upset I evwn wasted my time and money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to deliver your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair color didnt stay inMy hair color was very pretty but it only stayed in my hair for a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that a representative has credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not good. Scalp burning. Too harsh.Too many chemicals. Harsh that it burned my head and damaged my healthy long hair. I will never use again. I want off this plan. It's expensive and not worth the money. I like natural products for my hair. This coloring had chemicals that ruin your hair. Very unhealthy. And it burned my head when I put it in. It still is very itchy and flaking. I don't want this product again! Please cancel as I do not want to reorder. If possible I would like a refund. Please advise how I can get it and how I can stop all future orders. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re truly sorry to hear that you experienced an allergic reaction. Our color is made fresh with safe, expert-approved ingredients, but we recommend performing a skin allergy test 48 hours before each hair color application because one can develop sensitivity to color over time. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We see that you reached out to us about the reaction you had and we issued a refund in addition to turning off your optional Color Plan. Again, we apologize and we hope this information is helpful. |