67 649 Comentarios de clientes verificados |
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Awesome experience!I ordered my color and it took me over a month to get the courage to try it. I was so shocked after I used it that I wished I had not waited! My color was easy to use, felt good on my hair and the color is gorgeous. I will be using eSalon for all of my hair needs. The shampoo and conditioner that was included in my initial kit made my hair soft and smell good. I will be ordering the shampoo and conditioner in my next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colord is great.Easy to use. Color covers great. My first use and I will be a continuing customer now. Great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatVeey pleased with Company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorThis is such a high quality product. My hair color is so consistently the same color and shade. This used to be a problem for me. The service is great. I love that they notify me before the next mailing so that I can make adjustments if needed. Love this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was the exact shade requestedMy hair fees healthy and conditioned,not dyed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the productLove the colour and how it left my hair. It's a little more than I want to pay as getting close to salon price with postage added,which is why I knocked a star off. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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easy to useColor was nice and so natural. The colorist assisted me in correcting the color so it would meet my needs.My only disappointment in the product was that some the grey still showed thru and the color wasn't as shiny as I thought it would be. On the bright side, eSalon listened to me and are working to fine tune my next order. I was surprised how quick the color arrived. Great job eSaon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lots of ComplementsI really love my color, and so does everyone else, even my stylist. I have mentioned before that the actual volume of product is a little on the skimpy side (my hair went a couple inches past the shoulder). Since I have cut my hair to the clavicle, it's not a problem anymore, but I think there should be options on how much color you buy, according to the length of hair. The only thing I regret is that there are no self highlighting products. I have to buy it separately at the store, and it shouldn't be that expensive, and it contains too much product for just being highlights. eSalon should sell a $5 highlighting kit with a realistic amount of product. It shouldn't be the same amount as the full color kit, which is what I'm finding on the shelf. eSalon has the potential for improved sales/customer service that they isn't being fulfilled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A Scared Rebel!I was very hesitant to try eSalon, but a dear friend had recommended it (she's been using it for a very long time). I have very short hair - pixie style, am a natural woody-brown with intermixed gray, and have had it bleached platinum for a couple of years. Recently I decided to use a box color (have done this most of my life) to make a drastic change, so I chose a box color of deep purplish-auburn. It lasted for about 2 shampoos and then began to fade drastically! I looked like an orange creamsicle within 2 weeks =( So my friend gently nudged me toward eSalon again, and I decided I was failing miserably doing it myself, and didn't want to pay the horrendous amount a salon would charge.... so I completed the easy, short eSalon questionnaire, uploaded a picture of my current hair color, and was very happy with how easy it was! The next day I received a personalized email from my eSalon stylist offering professional suggestions on how to reach my ultimate hair color goal and that was it! I received my personalized kit in about a week and it was awesome! Personalized instructions, everything you could possibly need to color your own hair, and the results were excellent! Did I mention the products don't reek like an ammonia factory? And my hair is soft as kitty fur???? Love this!!!!! Don't be a scared rebel like me - you will definitely love these people and their products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HorribleMy roots, length and ends were three different shades of a red-orange mix with purple tones. It looked worse in sunlight. I have since had that color removed and am using a box color that is more natural and flattering. I will not use esalon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |