67 726 Comentarios de clientes verificados |
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Fades fastThis color looks ok at first, if a little pink, but within two weeks it washed out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeg - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Beautiful colour but not for greysWent first dyed the colour is beautiful. No matter what I do the colour doesn’t last on greys though. It o oh takes two washes for them to appear again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sophie! We are sorry to hear that your color doesn't last. Please check your emails, we just got back to you to help you further. |
Color SetAnsatz wird wie neu, Abdeckung perfekt, sehr leichte Anwendung 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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BienJolie présentation des produits dans un coffret nominatif, couleur de qualité ainsi que les soins ! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love the adjustment!Thank you for the adjustment! Much better! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bin sehr zufriedenHabe meine Haare jetzt zum 2. mal gefärbt beim 2. mal nur den Ansatz. Anwendung ist echt einfach und gut beschrieben. Endergebnis ist auch toll und vorallem auch gleichmäßig. Nach dem kämmen hatte ich auch so gut wie keine Haare in der Bürste. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color at homeThis is great color. Covers my grey and is very shiny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Les produits sont superMa dernière couleur ne me convient pas du tout j’ai voulu plus foncé je me retrouve plutôt oranger a part sa les produits sont top ! Je recommande vraiment.Je continue chez vous avec plaisir , je vais juste changer ma couleur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadia B. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que les récents ajustements apportés à votre coloration ne vous plaisent pas. Nous allons vous contacter par email afin de remédier à cette situation et sublimer vos cheveux. Encore merci pour votre confiance ! |
ResultsMy color was wrong this time. I put pictures on here for you guys to look at it. My root color was bright red and my ends refresher turned out blonde with no red. I am not happy with it this time. I had to pay my hairdresser 90.00 to fix this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My roots didn’t match my endsLoved the colour for my roots but my end( majority of my long hair) is a completely different colour sadly. It’s BRIGHT red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlivia - We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals. We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. |