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Color Set
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67 649 Comentarios de clientes verificados |
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Color changeI would like to keep going lighter each time until I get to an Ashe brown otherwise I love your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My go to ColorI had to adjust, as the 2nd shipment was off from the 1st shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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To much copper in my hair.I have to much copper in my hair, would a little brown help to calm it down? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We see that your colorist reviewed your comments and adjusted the formulation for your order to deliver results better suited to your needs. We hope to continue helping you find hair perfection! |
DisappointedColor at roots where I'm mostly grey faded quickly. Followed directions and after hair care to a T. Not happy right now. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we are currently processing a complimentary reformulated color that will provide longer lasting results as we have previously discussed with you. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not what I expected!!Used the product as directed, now my hair is dark brown (even thou I ordered medium blonde and the web pic was kind of ash medium blond), it didn't cover my grey hair either. Well, it was my first time (and my last)... I won't order it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGladys - We're sorry to hear that the color did not cover your gray. You'll be happy to know that should you decide to reorder again, the product's coverage can be adjusted to provide you with what you're looking for. We look forward to delighting you in the future should you reorder with us again! |
Does not work for meGrey is showing around my face only 1 week after I colored it I use to be a hair dresser and I always put the color on the most stubborn part of my hair first I have only washed my hair twice since I colored it It's almost as though it's a wash out color and not a permanent color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry that you were unhappy with the gray coverage of your recent formulation. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Covering grayI was hoping and that eSalon would be the one to cover my gray on both sides of my temple but within 3 days it was gray again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGail - Thank you for sharing your feedback on your custom hair color. Upon reviewing your profile, we see that your colorist reached out to you to discuss your hair color needs and reformulated your color. We look forward to hearing your feedback on this new formulation soon and hope to continue helping you find hair perfection! |
Not enough coverageI was so excited to try out my new eSalon hair dye and had followed all the directions, but was saddly disappointed. The coverage was just not there. And I don't have a lot of grey to cover. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabrina - We’re sorry that you were unhappy with your coverage results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Love itThe colour, medium pearl copper blonde turned out exactly as I wanted. Not too orange or too blonde. The cover is even (I have well water that makes colouring tricky) and shiny and so far I am very happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentExcellent and I don't have to redo my hair as offer as I use to with other products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |