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Hair color delivered to my door!A few months ago, I began coloring my own hair because I just didn't have the time & resources to have it done. I stumped on eSalon. It is nice to know that about the time I need color, it arrives in my mailbox with instructions & everything needed to cover that gray & make my hair shine again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark shade of brown...The dye colored my hair better than regular over the counter products. My hair ended up being pretty dark though for a light brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Best Hair ColorI've used many different coloring products and nothing comes close to this one. With the store bought brands, my color would fade after two weeks with gray roots showing. I just though my hair was growing and breaking off. It wasn't With this color, for me, it lasts approximately three weeks before I see a little gray around my temples. It's a great product. It also makes my hair nice and shiny and it looks healthy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colors gray about the same as LorealI was excited to give this color treatment a try, I am 51 and a brunette, I have been coloring my hair for years with Loreal and occasionally other brands. Perfect 10 (which I leave on my hair longer than 10 minutes, about 20) seems to be the best for me for all over color. I also do root touch up (Clairol) in between sometimes. I tried this brand and listed the stubborn gray as my main factor in the description process, I followed the directions perfectly (did not leave on longer, since they new the issue) the color did not cover my gray and I had to do a root touch up immediately following this brand. Did not work for me, hope it works for others. Best suggestion is if you are going to give it a try, and you are coloring because of gray roots, leave it on longer as you would a store brand. Good luck to you, it was not for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine- Thank you for contacting us and sharing your feedback. We apologize that your initial hair color did not provide the coverage you were looking for. We see that your Colorist has addressed your concerns and adjusted your order based on your feedback. We hope that this reformulated color provided the results you were expecting! |
Best colourI ordered this product and when I recieved it ,I was quite happy with the colour ,maybe I needed just a bit lighter colour and it would have matched my colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Descent product.My color that was selected is the perfect shade and comes out looking like a salon color. I'm not particularly sure of the method after the color application which is rinsing and massaging with existing left over color though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent match with my hair color.I love the product and the match with my original color, the only problem is that it doesn't cover the greys really well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thumbs up!It did a great job and the color was perfect. The only complaint I have is that the color seemed to fade rather quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Came in time!I had originally contacted customer service about returning my product even though it had already been shipped. I had hoped I ordered it to be sent in time. Tracking told me however it would not get here in time before I left for vacation. Customer service was not friendly but I'm happy to report my color came in. I will not have to return it and I couldn't be more excited. Thank You! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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JUST LOVED THE COLOR. IT DID NOT LAST LONG. AT MY FRONT HAIRLINE MY HAIR IS BALDI LOVE THE COLOR BUT IT DID NOT LAST LONGER THEN TWO WEEKS. GAVE A REVIEW BEFORE. MY HAIR AT MY HAIRLINE IN FRONT IS COMING OUT. I DONN'T UNDERSTAND IT. ANYWAY I NOT GOING TO PUT ANYMORE DYE IN MY HEAD SO I DON'T WANT ANYMORE ORDERS. PLEASE CANCEL ANY FURTHER ORDERS 0 de 0 personas encontraron este comentario útil. ¿Y tú? |