67 726 Comentarios de clientes verificados |
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Did not color my hair at allDid not accomplish change in my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYulieth - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Great color so richThis hair color is so rich and shiny I LOVE IT! The only problem is it won’t cover my grays. This is my second try and I followed the instructions very closely. I am so dissapointed! I really like this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Easy, Cheap and Great QualityI was so IMPRESSED when I received my order in the mail. It was nicely packed with my name on the bottles and directions. My consultation with my stylist was great as well. She listened and help find something that I wanted. At first I thought the color she sugggested from my original hair color was not going to be much different but she was right. It was darker than my current hair and the first color I wanted would have been even darker. Thank you. My husband applied and the directions were right on point. I will definitely buy another in a couple months!! Thank you for saving me 150 dollars!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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OMG THIS IS AMAZINGI read about this and thought I would give it a try and I am obsessed. The color is beautiful. My hair is so soft and all in the comfort of my own home. And I love how my name is on everything. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My hair is finally happy!My hair is healthier, everyone loves my color! Highlights are easy and the color always matches! I don’t need to shop around searching & changing colors when not needed. The color stays . I love the convenience of showing up when it’s color time so I don’t let it get out of hand due to being busy or lazy.or that gray that keeps multiplying! I’ve now changed my color & o love this color even better than the last color! Thanks crew! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice ColorI have received many compliments on the color. I would have liked it a little darker myself but all and all happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourI love the colour but it fades easily around my hair line so I'm going to change the frequency of ordering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never got my order…Never got my order or an answer to the several support messages I sent so I can only rate it badly… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Maria! We are sorry to hear that you haven't received notifications from our team. Please check your emails, we just got back to you to hep you further. |
HaarfarbeHabe mehr erwartet Deckt den grauen Ansatz leider nicht gut ab 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIlona M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Stayed orangeColor was easy and I am sure good but my hair roots stayed orange sadly so didn't work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWilliam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |