67 649 Comentarios de clientes verificados |
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Color is lightThe color came out lighter than what I wanted. It didn't have the ability to cover the totally grey hair I now have. Hopefully you can help me get a better color for me. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeri - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting and it didn't cover your grays. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsMy first time trying e salon color, it came out fine. The 2nd time doing my roots, it came out too light, the roots look light brown and not good gray coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is cherry redThe color is awful. I’m so upset. I have a party to go to and I look ridiculou 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I followed instructions to a TWhy did I spend all this time coloring my hair and not one gray was covered! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Salon QualityAs I mentioned previously, this is an excellent product - really salon quality. The color is perfect and it leaves my hair very soft. My only complaint is that it is so thick and difficult to apply from the bottle which I prefer, so I pour the contents into a larger bottle with a larger hole and it is much easier. Because my roots blend in quite well with the color, I only need to re-apply every six weeks instead of four. Also the color does not fade or wash out so six weeks is perfect. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorAfter using many other color products, I found the eSalon & love the blonde color of my hair. I have been getting many compliments. It covers my grey roots well & lasts for the time I expected. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super🤗Sehr schöne Aufmachung. Angenehmer Duft der Färbemittel. Sehr gut erklärt, bin sehr zufrieden. Wunderschöne satte Farbe. Hab schon die nächste bestellt. Danke. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!Very satisfied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolles ProduktIch muss wirklich sagen, dass das Produkt ganz toll ist. Ich bin mehr als zufrieden. Voller Reflexe und die Haare sehen gesund aus . Und der Kundenservice ist spizenmäßig.👍👍👌👌♥️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I don’t knowIt goes to light at the roots . Very blonde notes& my hair is thin. Perphaps ash is wrong? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |