67 649 Comentarios de clientes verificados |
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Love the results, but my sensitive skin takes a starI am loving the way the color covers my grey--and the way it's looking as it fades / washes out! My grey is showing up more as golden toned hi lights two weeks after coloring with the demi-permanent formula. I experienced some burning feelings the last 10 minutes of processing time which resolved after it was fully rinsed, but was uncomfortable enough to only give the entire experience four stars. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very good, but would i buy again?Only took 4-5 days to get here with international mail, which was surprising. The colour is nice, but too bad it's not more bright and vivid. I'll see how it goes and then decide if i want to keep subscribing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoverageI liked the color, the color around my face didn't last long 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colori love the 'color' of the hair color. i just wish it covered gray hair at the roots better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent grey coverageEasy to use, excellent grey coverage, shiny and in good condition. Grey just starting to appear at the front after 5 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair color still not quite dark enoughI still need to make it a little bit darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not likeEven though i had requested to have a color that would cover my geay hair, i was sent a darker color without approving that and had to apy for the darker color since it was sent to me without waiting for my response. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise- Thank you for sharing your feedback with us. We apologize that you received a color that turned out differently than expected. You can always reach out to your Colorist to request a color modification at anytime. We have gone ahead and reached out to you to make sure that you are receiving your desired color. |
BlackNot as dark as I hoped, but very nice; might need more dye next time as I have thick hair and almost didn't have enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily- Thank you for sharing your feedback with us. You can always contact your Colorist about adding an additional bottle by emailing or calling us. |
Not the result I was looking forI was expecting and wanting a lighter color than my end result. And apparently I have more iron in my well water than I thought, so now that my hair is just a little lighter, it just looks more red, which is definitely not what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We apologize that your hair color turned out darker and more red than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hair colourWell packaged and looked great, with simple straight forward instructions but left my hair extremely greasy, no nourishing aspects to the aftercare conditioner, didn't smell great and not all grey hairs took to the colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We’re sorry that you were unhappy with your coverage results, and that your hair felt greasy after your application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for your hair color and color safe volumizing conditioner, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |