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Color Set
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67 726 Comentarios de clientes verificados |
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Colour way darker than advertisedI ordered a dark blonde colour and the colour after i had finished was more like a very dark brown, I'm really not happy as its at least 3-4 shades darker than my natural colour! I think the product quality is ok, my hair doesn't feel damaged so that's at least something. The instructions were easy to follow, my hair came out even but a shame it's a totally different colour than what I ordered. I would say order if you want to stay your current colour and just cover greys it will work great, but i wouldn't recommend ordering if you want to change your colour even if only 1 or 2 shades lighter, you might end up with something totally unexpected like i did 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicola M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happyDidn't like it made my hair dull 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
PrettyI was apprehensive about applying color to my own hair. I haven’t done it in a while. It went better than I expected. The directions were clear and easy to follow. I like my results. I do think I would like to purchase the light set next time to give my face some highlights. I’m enjoying ESalon products and support! 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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SatisfaiteCoffret complet. Accessoires de qualite:gant, pinceau Instructions de pose très precises Couleur conforme à la demande Je recommanderai ce produit 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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2.VersuchHallo liebes esalon Team, ich habe gestern meine Ansätze und die Längen meiner Haare mit meiner neuen Farbe gefärbt, und bin sehr zufrieden mit dem Ergebnis. Die Ansatzfarbe deckt meinen nachgewachsenen grauen Ansatz sehr gut ab, und die Farbe für die Längen hat eine tolle Farbe. Nach dem Stylen meiner Haare sehen die Längen aus, als hätte ich mir noch zusätzlich Strähnchen gefärbt. Ich bin total happy und hoffe, das sich die Farbe nicht gleich wieder auswäscht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sehr zufriedenIch bin sehr überzeugt schon meine Haarefarbe geworden ist. Vielen Dank 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolles Produkt 👍Das Produkt überzeugt durch hervorragende Qualität und steht dem Ergebnis beim Friseur in nichts nach. Keine Helmoptik wie bei den Produkten aus dem Drogeriemarkt, sehr individuell und natürlich 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark!I’m sure when I ordered this I wanted to blend highlights to my natural dark brown hair. I’ve just got round to using it after being worried about a permanent dye and found it’s way darker than I was expecting! However, the actual product comes with everything you need to colour your hair and my hair feels lovely and soft - just disappointing that the colour is so wrong for me… husband asked if there was a photo of the colour (No) just what I’d ordered… Maybe in June I had wanted to go much darker (?) but have just used and now thinking of dye remover … It might just take a while to get used to…. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSazzle - We are sorry that your experience at eSalon didn’t quite match your expectations. One unique benefit of our service is that we can easily adjust your formulation based on your comments, and we’d love to assist you further! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Carrot headThis is why we don't color our own hair at home. I ended up with carrot hair. So much for a stylist looking over your order first. Just pay for the expert. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Haarfarbe hält nicht was es verspricht!Habe die Farbe wie beschrieben angewendet, bin total enttäuscht!! Die Farbe sollte -> Schwarz Gold sein. Der Ansatz ist eher braun und die spitzen haben garkeine Farbe angenommen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSina S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |