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Not working for me👎not what I asked for 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrances- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
FineCouldn't see a difference from my previous "customized"color. Everything else about the due was fine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color was fine but something was in the bottleMy hair was greasy for a week and took several washes to get it out. I am not sure what was in the color, shampoo, or conditioner but my hair was so greasy, knotty, easily broken, and unmanageable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We’re sorry that your hair felt greasy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
good colourmy hair looked very nice after using this item 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic!Directions were easy to use (my husband did it!!), covered my greys great and color looks super natural! Will definitely order again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color treatmentHi Loved your product....wish your website would be easier to order more than one at a time....I would like to order 3 or 4. I travel and it would be so much easier Arlene Peters 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the Conditioner!Great color and I love the conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome StuffI am very satisfied with these products. I had my hairdresser color my hair just before I started using these products and she messed me up big time. I had a rash on my face and neck. I am happy to color my own hair again with professional products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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easiest hair color I've ever doneThis was the absolutely easiest hair color I have ever done, with all steps given. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this!Color is just perfect. Doesn't look like I've colored my hair. Though smells like salon colors my hair is healthier than before. Very happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |