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Color Set
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67 649 Comentarios de clientes verificados |
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WowExcellent product my hair is now the same colour all over !!! When I opened the box and saw all the products it scared me but was very easy to use. I even managed to dye only my hair and not the bathroom floor 10/10 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love it!I have yet to screw up coloring my hair with this product. It stays on for months and doesn't get brassy or dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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User BewareI'm confident that eSalon works well for most people. Otherwise, they would not be in business. However, my hair was growing out. I had 2-inches of white gray at the root and dark ash blonde on the ends. I advised the color consultant that wanted to go lighter and even sent pics of my hair when it was professionally colored at a salon. I was advised to use Color Oops to remove all color. The end result was rather orange. The colorist advised "not to worry" - I even asked if I should use Color Oops again and I was advise "no, that's not necessary." After coloring my hair, the roots are light blond and the ends are dark dark blonde with a nice brassy touch. It is very interesting to note that I contact Madison Reed first about their color and was told quite bluntly that they would not sell me product because I need to see a professional colorist locally to obtain the correct coloration and healthy look I needed. eSalon took the same information that I provided Madison Reed and said their produce could achieve the desire results. I advise eSalon that in the future, they should be ore like Madison Reed and deny selling the color to a customer when they know it will not turn out well. I should have listened to Madison Reed and stopped there. Now I have to go to a local salon and have to color stripped and recolored. I could have saved myself time and money if I had not used eSalon. Live and learn. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We're sorry that your color did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. It also looks like you have spoken to one of our colorists and have been able to review your color together. We look forward to crafting your reformulation. |
I like it but is still to Dark for me...I love the product with a few more tweets maybe we get right for me... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorThis color was just a little to light to cover my gray, but they always correct it when something is not 100% to my satisfaction 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatcolorI like the color, and that if I want a change it is so easily done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love this color, I wish the color wouldn't wash off so fast. I notice the grays in just a few washes. I wash my hair twice a week with 90% cold water. Any suggestions? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful hair colorI love the unique hair color that was made for me. It brings brilliant color to my hair. Just wish I didn't have to color my hair so often. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I almost passed out from chemical smellI will never buy this hair color again. I almost passed out from the chemical smell. My head is still itching today. It was the most horrible experience I have ever had with hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have issued a credit to your eSalon account and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
wrong colorI expect to be either refunded or the correct color kit resent at no charge and on the volume, great maybe a little more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Your colorist has reviewed your comments and adjusted your hair color order to better suit your needs. We look forward to hearing your feedback once you try your reformulated color. |